Marketing Executive/ Chuyên viên Tiếp thị

•Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.

Essential Duties and Responsibilities – (Key Activities of the role)

Marketing & Communications Support

• Maintain complete knowledge of the following (to include but not limited to):

All hotel features / services, hours of operation

Hotel function space, entertainment options, menus and floral decoration options

Scheduled daily group activities

• Prepare promotional press releases on personalities among guests and associates of the Hotel and on noteworthy events in the Hotel

• Coordinate the production of posters, publication of hotel’s newsletters/s and flyers for associates and the public, as well as other printed materials

• Take pictures and record videos of VIPs, shows and events happening etc.

• Monitor and update information and content of hotel’s website and postings on other digital platforms of the hotels

• Plan content themes, campaigns, and posting schedules for Instagram, Facebook, TripAdvisor and YouTube according to the Content strategy from Marcom Manager

• Tailor content to suit each platform's best practices and audience preferences.

• Monitor social media channels regularly, engaging with comments, messages, and reviews promptly and professionally.

• Handle the administrative requirements of the Marcom department

• Work with other departments to coordinate guest’s lists, invitations for VIP receptions, luncheons, dinners etc.

• Attend to client/media complaints, requests, and enquiries

• Assist with the hosting of media, planned press conferences and other press activities

• Maintain and update media list for sending to trade, group and consumer publications on a regular basis, press releases covering special events, promotions, etc.

• Maintain and update digital photographs/slides library

• Analyze and evaluate performance of marketing and promotion campaigns

Sales Support

• The person responsible for all site - inspection activities at the resort

• Coordinate with Sales & Operation team about BEO meeting before event happened

• Timekeeping for the team on Cadena system and paperwork assigned by the Management

• Support all contract/documents need to be signed off from resort side/owner side/partner side.

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management

• Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business administration or related field preferred.

• Minimum 2 year of experience in a similar capacity

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

• Understand how to take photos and use Canva and AI software.

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and actively put forward innovative ideas and suggestions to the team.

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

• Be proactive with capturing all events happening (along with taking pictures and video recording to timely update on owned channels)