Marketing and Communication Executive

Grand Mercure Khao Lak Bangsak provides a haven of elegance and comfort.
Discover welcoming hospitality as you take advantage of all this Thai-style contemporary beachfront hotel has going for it. From the secluded bays across Andaman sea views or down; right close access within minutes by boat ride away! Delight in our personalized service and knowledgeable staff as we ensure your stay at Grand Mercure Khao Lak Bangsak.

Indulge in luxury in one of the 195 stylish modern rooms or suites. Gaze out at the Khao Lak resort from your room’s private balcony or wander through the gardens to our facilities. Feel the tranquillity from the uniquely-designed canal meandering through Grand Mercure Khao Lak Bangsak, a nod to Thailand’s riverside villages.

🔹 Marketing & Brand Communication

• Develop and implement annual marketing plans in alignment with brand and business goals.

• Ensure all marketing materials and communication reflect the Grand Mercure brand standards.

• Maintain a consistent brand voice across all channels (online and offline).

🔹 Digital Marketing & Content Creation

• Manage social media platforms (Facebook, Instagram, TikTok, etc.).

• Plan, create, and schedule engaging content for digital channels.

• Maintain and update the hotel website, OTAs, and SEO content.

• Monitor digital performance and analytics to improve campaign results.

🔹 Public Relations

• Write press releases and coordinate with local and international media.

• Build and maintain relationships with media, influencers, and partners.

• Organize press visits, media events, and influencer collaborations.

🔹 Advertising & Promotions

• Design and manage promotional materials for rooms, F&B, spa, and events.

• Coordinate with third-party agencies for creative development and media buying.

• Evaluate performance of campaigns and suggest improvements.

🔹 Internal Communication

• Collaborate with other departments to promote hotel activities and achievements.

• Support Talent & Culture in internal campaigns and Heartist engagement.

🔹 Reporting & Administration

• Prepare monthly marketing reports, budget tracking, and ROI analysis.

• Assist with marketing audits and compliance with brand guidelines.

• Mandatory bilingual proficiency in Thai and English.

• Bachelor’s degree in Marketing, Communication, or related field.

• Minimum 2 years of experience in marketing, preferably in hospitality or lifestyle sectors.

• Strong knowledge of digital marketing and social media management.

• Excellent writing, editing, and communication skills in both Thai and English.

• Proficient in graphic tools (Canva, Adobe Suite) and content scheduling platforms.

• Creative mindset with attention to detail and ability to manage multiple projects.

• Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
• Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
• Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
• Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
• Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
• Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
• High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
• Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
• Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.