Maintenance Worker

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

At the Rimrock, we don’t just maintain spaces, we care for the places where moments happen. The Maintenance Worker plays a critical hands-on role in maintaining the appearance, safety, and functionality of the hotel. Reporting to the Chief Engineer and Assistant Chief Engineer, you will support daily maintenance operations across guest rooms, public areas, back-of-house spaces, and grounds. 

Pay Rate: $22 per hour
Contract Type: Full-Time

Key Responsibilities 

Public Areas & Guest Spaces 

• Conduct regular checks of public areas including hallways, lobby, restaurants, and washrooms. 
• Inspect lighting, exit signage, doors, walls, ceilings, and flooring for condition and operability. 
• Perform repairs such as light bulb replacement, painting, door adjustments, and minor surface repairs. 
• Interact professionally and courteously with guests while working in public and guest-facing areas. 

Guest Room Maintenance 

• Complete guest room maintenance tasks including: plumbing and drain operability, furniture adjustments and minor repairs, paint touch-ups, grout and sealant replacement, minor drywall repairs and wall painting, clear drains, tighten loose fixtures or appliances, and ensure rooms meet established quality standards. 

Grounds & Exterior Maintenance 

• Support seasonal grounds maintenance including: snow removal using shovels, snow blowers, and plow trucks, grass cutting, weed removal, planting, watering, and trimming, hanging and maintaining plants and floral displays

• Maintain exterior spaces to reflect Rimrock’s luxury and safety standards year-round. 

Pool, Spa & Building Systems Support 

• Monitor swimming pools and other bodies of water, including daily testing and chemical balancing. 
• Support pool, sauna, and related equipment maintenance. 
• Assist with basic heating and cooling checks and troubleshooting. 
• Report irregularities or concerns to Engineering leadership promptly. 

Material Handling & Shop Organization 

• Move and relocate furniture, appliances, and equipment as required. 
• Install pictures, fixtures, and furnishings. 
• Remove garbage, recycling, and construction debris safely. 
• Maintain organization and cleanliness of the maintenance shop and workspaces. 

Safety, Standards & Compliance 

• Follow all health, safety, and PPE requirements. 
• Work within established procedures, standards, and regulations. 
• Handle chemicals and controlled substances safely and responsibly. 
• Support a safety-first culture through attention to detail and adherence to protocols. 

What You Bring 

• Previous experience in Building Maintenance
• Basic mechanical ability, including knowledge of plumbing, carpentry, and general maintenance
• Ability to work independently and as part of a collaborative team. 
• Comfort working within structured systems, standards, and procedures. 
• Alberta Driver's Licence and clear abstract

Bonus if You Bring 

• Plumbing or electrical training. 
• Previous hotel, resort, or facilities maintenance experience. 
• Pool Operator certification 
• Familiarity with working in both indoor and outdoor environments year-round. 

Who You Are 

You are dependable, precise, and quietly proud of your work. You value structure, clear expectations, and doing tasks thoroughly from start to finish. You approach your work seriously and thoughtfully, understanding that consistent, high-quality results are what guests notice — even when they don’t see the work itself. 

You thrive in a stable environment with defined procedures, supportive leadership, and opportunities to build technical expertise over time. You take accountability seriously, work carefully to avoid errors, and contribute positively to a respectful, professional team. 

Work with precision. Take pride in the details. Stay moved. 

Physical Demands 

• Significant walking and standing. 
• Frequent lifting and carrying up to 10kg / 22lbs. 
• Occasional lifting up to 23kg / 50lbs. 
• Bending, kneeling, crouching, stretching, reaching, twisting. 
• Use of stools and ladders. 
• Exposure to chemicals and controlled substances. 
• Work performed both indoors and outdoors, including enclosed spaces. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Job Perks & Benefits: 

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com. 

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met. 

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward. 

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness. 

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age. 

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate. 

Together, we build a workplace where belonging isn’t just possible, it’s expected. 

Be you. Be bold. Stay moved. 

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