Maintenance Team Leader

Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Maintenance Team Leader
You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for our guests.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Green Key
What you will be doing:

Operations

• To Deputies in absence of Head of Department
• Effectively handle and resolve any emergencies or/and guest problems or complaints that may arise and keep Management informed.
• Supervise working shift’s processes and ensure on a daily basis that all team members adhere to standards and procedures.
• As a Team Leader you will be a role model, sharing your expertise and continually inspiring and motivating the maintenance team.
• Build strong relationships and liaise with all other departments.
• Carries out repair work as required, following specifications and to handle any unexpected problems as a priority.                                                                                                             
• Implements the corrective action plans as communicated by the Maintenance Manager.
• Follows the preventive maintenance program to anticipate and avoid problems from occurring in the hotel’s technical installations.
• Applies water hygiene procedures.
• Supporting Health & Safety manager with daily / Weekly / Monthly task.
• Conducts fire refresher-training programs periodically and to ensure that the hotel and department’s fire procedure is understood by all team.
• Conduct regular department stock check and order accordingly.
• Liaise and organize external contractor as and when needed with advice of Departmental Head General/ Administration
• Ensures you read the hotels employee handbook, have an understanding of, and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Maintenance and H&S.
• Responds to any changes in the department as dedicated by the needs of the company or hotel.
• Any suspicious activity or anything unusual to be reported immediately to the Security/Duty Manager.
• Be flexible, extend and carry out job duties including redeployment to alternative areas if required.
• Be flexible with the rota; be available to cover shifts over the weekend or during the night in emergency.
• Reporting and actioning immediately anything which considered being a health and safety hazard.
• Display sound and logical decision making.

Talent & Culture

• Report for duty punctually wearing the correct uniform respecting the personal presentation standards.
• Be able to promote the brand philosophy through his exemplary behaviors and communication skills.
• Assists in the training of talents, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and productivity, and to ensure a quality operation.
• Displays a polite and professional attitude to internal and external guests as well as colleagues and superiors.

Other

• To be aware and be part of ESG programme.
• Actively contribute to the qualitative and quantitative targets of the department.

Your experience and skills include:
Relevant building maintenance experience is an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable

Experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.