Maintenance Hand

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• 30 hours per week guaranteed
• $30.19 per hour
   

Nestled above the stunning Lake Wakatipu, Mercure Queenstown Resort is looking for a motivated and reliable Maintenance Hand to join our Engineering team. If you enjoy variety in your day, take pride in keeping things running smoothly, and thrive in a hands-on environment where no two days are the same, this could be the perfect role for you.

About the Role

As our Maintenance Hand, you will support the Chief Engineer with the upkeep of the hotel’s building, plant, equipment, fixtures and fittings. You will play a key role in ensuring our guests enjoy a safe, comfortable and well-maintained environment throughout their stay.

This is a practical, fast-paced role that involves both preventative and reactive maintenance, daily plant checks, and close collaboration with other hotel departments to bring out-of-order rooms and spaces back online as quickly as possible.

Key Responsibilities

• Assist with day-to-day maintenance operations across the hotel.
• Complete daily plant rounds, identifying and reporting any faults.
• Carry out maintenance on equipment and water reticulation systems.
• Ensure tools and equipment are used, maintained and stored safely.
• Record all maintenance tasks, repairs and follow-up actions in the BMS.
• Prioritise jobs to meet deadlines and respond to urgent requests.
• Maintain a safe, clean and organised workshop.
• Communicate effectively with Housekeeping, Front Office and other departments.

About You

• At least 12 months’ experience in general building maintenance
• Experience in a hotel, resort or hospitality setting is advantageous
• Ability to operate a range of equipment and small hand tools
• Experience in managing daily pool/spa readings, chemical dosing and pool/spa maintenance
• Basic computer skills
• Good written and spoken English
• Physically fit and comfortable with manual tasks (lifting, climbing ladders, kneeling, etc.)
• A proactive, service-oriented attitude with strong attention to detail
• Ability to work independently, prioritise tasks and show initiative
• Flexibility to work a variety of shifts
• A commitment to safety, teamwork and continuous improvement
• A trade qualification is beneficial but not required

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Daily staff meal provided while on duty
• Accor's Parental Leave Scheme
• Ongoing reward and recognition incentives in Accor anniversaries
• Opportunities for further development and worldwide career progression within Accor

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.