Learning and Development Coordinator

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

• Prepares training requirements, delivers brand training programs and property-specific modules to colleagues, and ensures upkeep of the training room and proper ordering and inventory of training supplies.
• Handles the hotel internship program, maintains accurate records of training and interns, including MOAs, medical records, and evaluations.
• Coordinates with leaders and department trainers to record departmental training activities, assists with training requirements, and assists with training needs analysis and development of property-specific programs.

Qualifications

• Graduate of a degree in Hospitality Management or any related field is an asset.

• Minimum of one (1) year of relevant experience is an advantage.

• Strong verbal and written communication skills with a keen sense of detail.

• Proficiency in relevant software such as Canva and Microsoft applications.