Lead Steward - Temporary

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

Discover the life that awaits you at Accor, visit  https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

To be directly responsible for leading the stewards and assist them whenever necessary.

• Ensure that assigned staff reports to work and document any late employees.
• Coordinate breaks for assigned staff.
• Prepare and distribute assignments for stewarding staff and review priorities.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
• Inspect cleanliness and organization of storage areas. Assign designated personnel to rectify any deficiencies.
• Observe staff performance of job functions and ensure that all procedures are completed to department standards
• Review kitchen and restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications.
• Monitor all work areas for compliance with state health regulations and hotel requirements, follow up on any violation
• Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage.
• Monitor and maintain pest control requirements in accordance to hotel standards.
• Coordinate and assist with Banquet function requirements as needed SET UPS.
• Assist stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards.
• Accommodate request for additional wares as expediently and courteously. Follow up delivery of all such items.
• Provide feedback on staff performance to manager and report disciplinary problems to manager.
• Document pertinent information in the department log book.
• Ensure all staff assignments are completed before staff sign out.
• Complete all paper work and closing duties before leaving.
• Review status of assignments and any follow up action.
• Stock stewarding supplies
• Coordinate and assist with inventories as assigned.

• Long hours may be required. 
• Medium  work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.                                                                      
• Bilingual skills is helpful

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.