Key Account Manager - Leisure, MEA

Join the Accor Group, an ecosystem of over 5,500 hotels,10,000 restaurants, and lifestyle destinations in 110 countries.

As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry.

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

ACCOUNT MANAGEMENT 

• Manage and direct Key Accounts assigned to drive top line revenue. Provide strategic direction to hotels on key accounts.
• Prepare Strategic Business and Account Plans for each designated account with clearly articulated strategies to drive revenue, share and loyalty from designated Account to Hotels.
• Providing guidance and leadership to hotels on Leisure Distribution Strategy. 
• Lead Ad-hoc Leisure tacticals from account base to drive top line revenue into need periods for contracted hotels.
• Manage all key stakeholder relationships with the assigned portfolio accounts.
• Oversee all sales-related activities with Hotels and Key Accounts from Sales calls, Presentations, industry events and tradeshows.   
• Prospect and foster new business opportunities with Accounts
• Access opportunity to switch and grow Leisure Business static FIT to Dynamic platform leveraging infinite or other connectivity solutions.
• Prepare reporting and account feedback.

ACCOUNT ANALYSIS

• Produce Account Performance Reporting
• Monitor Account performance and forecast business demand.

BUSINESS PLANNING

• Development and Implementation of Strategic Sales & Marketing Strategies to drive loyalty and top line revenue.
• Forward thinking development and execution of strategies to drive profitable business results

MARKET INTELLIGENCE

• Provide regular market intelligence and findings related to the industry.

• Bachelor Degree: Business Management, Tourism or Hotel Management
• 5+ years’ experience in the hotel industry with a sound understanding of Hotel operations & sales
• Fluency in English, additional language is a plus.
• Advance in Microsoft Outlook, Excel, PowerPoint
• Basic knowledge on sales CRM and Tools: Salesforce and CVENT.
• Strong knowledge of the Leisure Distribution landscape.
• Have an entrepreneurial spirit, autonomy, know how to prioritize, comfortable in leading change

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.