Information Technology Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Primary Responsibilities

IT Operations

• Manage and support all the systems in the hotel
• Provide In-house guest IT related matter troubleshooting
• Coordinate, manage and oversee projects, document process
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
• Manage system changes with appropriate support staff to ensure uninterrupted services

• Liaise with vendors and work with users at all level
• Maintain inventory of all equipment, software and software licenses

Team Management

• Interview, select and recruit direct reports
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.