Income Audit Supervisor

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Summary

The Income Audit Supervisor is responsible for supervising the income audit process to ensure accurate, timely, and efficient auditing of all revenue transactions. This includes reviewing financial transactions from various departments (such as Front Office, Food & Beverage, and Retail), verifying the correctness of daily revenue reports, ensuring compliance with accounting standards, and assisting with financial reporting.

Responsibilities

• Supervise daily audit procedures to ensure all hotel revenue, including rooms, food & beverage, and other charges, are accurately posted to the general ledger.
• Review and reconcile all daily revenue reports from various departments to ensure consistency and accuracy.
• Ensure all discrepancies are resolved in a timely manner, escalating any unresolved issues to management as needed.
• Supervise and train income audit associate to ensure adherence to all auditing procedures, accounting principles, and hotel policies.
• Reconcile revenue and payment discrepancies between the front desk, food & beverage, and other departments.
• Ensure that all postings are in accordance with internal controls and industry standards.
• Review all adjustments, cancellations, and corrections made to guest folios to ensure accuracy and prevent fraud.
• Prepare and review daily, weekly, and monthly income audit reports to provide accurate financial data to senior management.
• Ensure reports are generated timely, error-free, and in compliance with hotel and regulatory standards.
• Provide financial analysis and reporting on variances or discrepancies in daily revenue to help management understand financial trends.
• Ensure that all income audit procedures follow hotel internal control guidelines and accounting policies.
• Collaborate with internal auditors to ensure proper compliance with financial regulations and audit standards.
• Conduct periodic checks to verify the accuracy of guest billing and accounting.

• Work closely with the Front Office, F&B, and Sales departments to ensure proper revenue capture and reporting of sales transactions.
• Communicate any discrepancies in revenue postings or other financial concerns to the relevant departments.
• Assist in addressing any concerns or questions regarding charges or financial discrepancies from guests or hotel management.
• Assist in the month-end closing process to ensure timely and accurate revenue recognition.
• Ensure that all income transactions are recorded and reconciled accurately before month-end reporting.
• Review and suggest improvements to existing income audit processes and procedures to enhance efficiency and accuracy.
• Stay updated on industry best practices and accounting standards to implement changes as necessary.
• Assist with external and internal audits, providing necessary documentation and explanations of revenue transactions when required.
• Prepare and maintain files for audit reviews.

• Minimum of 3-5 years of experience in income auditing, accounting, or finance, preferably in the hospitality industry.
• Strong knowledge of accounting principles and practices.
• Proficiency with accounting software (e.g., Oracle, Sage, or similar systems).
• Detail-oriented with the ability to identify discrepancies and take corrective actions.
• Excellent organizational and time-management skills.
• Strong communication skills, both written and verbal.
• Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success