- 全职
- 正式
- 餐饮
- ACCOR
__jobinformationwidget.freetext.LocationText__
Fairmont Breakers Long Beach, Long Beach, United States
__jobinformationwidget.freetext.ExternalReference__
REF60584V
In Room Dining Server
Region
Luxury & Lifestyle
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
- Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities
- Adhere to company policy and procedures, as stated in the company Handbook
- Consistently offer professional, friendly and engaging service
- Provide the highest quality service to all guests at all times, by instilling the company philosophy.
- Set up, break down and reset the In-Room Dining service station
- Speak with others using clear and professional language, and answer the phones using appropriate etiquette in accordance with company standards
- Deliver proper, efficient and friendly service to our guests in their rooms, pool deck, and other assigned hotel spaces
- Deliver orders, requests, and amenities in a timely manner to the correct rooms.
- Correctly set up trays and carts to be delivered according to the guests’ requests
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Pick up and remove dirty trays and tray tables from guest rooms and guest floors
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests.
- Participate actively in the resolution of guest concerns.
- Complete any necessary opening and closing paperwork and side work duties as required
- Complete inventory and requisition forms
- Control costs and waste
- Work well with others as a team
- Prepare food and beverage as per guidelines
- Follow cash handling policies and procedures
- Assist in filling in at other F&B areas and/or outlets as needed
- Maintain regular and predictable attendance
- Perform other related duties as assigned
- Minimum 1 year experience in upscale food and beverage environment, preferably in a luxury hotel or fine dining institution
- Possess a proven track record for guest satisfaction
- Possess a strong sense of urgency
- Display a pleasant and cheerful disposition
- Maintain a high level of integrity
- Display a confident and professional appearance at all times and always meet company grooming standards
- Demonstrate strong attention to detail and ability to meet deadlines
- Adapt in difficult situations with problem-solving abilities, and make decisions when necessary
- Show eagerness and capacity to learn
- Able to work flexible hours, weekends, and holidays
- High school diploma or equivalent
What is in it for you:
- Wage: USD $23.00/hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
ibis Birmingham New Street Station, Birmingham, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
兼职
Brands
IBIS
工作类型
正式
Locations
Birmingham
工作类别
餐饮
描述
This is a dynamic, multi-tasking flexible hours (any given shift within the week) role that involves working across the kitchen, restaurant, bar, and conference rooms at a busy IBIS hotel. On any give
参考
3063354e-88b1-4f21-8647-6f50e06ade13
到期日
01/01/0001
薪水
地点
ibis budget Southampton Centre, Southampton, United Kingdom
Experience Level
Entry Level
工作时间安排
兼职
Brands
IBIS BUDGET
工作类型
临时
Locations
United Kingdom
工作类别
客房
描述
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will pla
参考
f58e10da-b37c-408a-a1f8-8374bf616f9e
到期日
01/01/0001
薪水
地点
Mercure Oxford Hawkwell House Hotel, Oxford, United Kingdom
Experience Level
Associate
工作时间安排
兼职
Brands
MERCURE
工作类型
正式
Locations
Oxford
工作类别
客房
描述
Title: Night PorterOur mission at Mercure Oxford Hawkwell House Hotel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whate
参考
f8efe674-8870-4070-926d-be48f9921be5
到期日
01/01/0001
薪水
地点
ibis London Barking, London, United Kingdom
Experience Level
Associate
工作时间安排
兼职
Brands
IBIS
工作类型
正式
Locations
London
工作类别
餐饮
描述
Ibis London Barking is looking for an enthusiastic person to join our team at the hotel. This position is for a Food and Beverage Team Member who the will work in our fabulous team, incorporating both
参考
106401c7-6c15-4da7-8674-3df65c8fcff7
到期日
01/01/0001
薪水
地点
ibis budget Southampton Centre, Southampton, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
IBIS BUDGET
工作类型
正式
Locations
United Kingdom
工作类别
行政与支持
描述
Position Overview Ensures that guests' have a smooth-running stay at the hotel,Manages and motivates front office teams to provide high quality services for guests,Ensures the department meets its qua
参考
09ee58b3-bb3a-4201-989d-17f380afe9a0
到期日
01/01/0001
薪水
地点
Mercure Bridgwater Hotel, Bridgwater, United Kingdom
Experience Level
Entry Level
工作时间安排
临时
Brands
MERCURE
工作类型
正式
Locations
Bridgwater
工作类别
餐饮
描述
This Bar / Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be give
参考
0be406d2-0e27-4a4e-805a-8a91308eeaae
到期日
01/01/0001
薪水
地点
ibis London City - Shoreditch, London, United Kingdom
Experience Level
Entry Level
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
London
工作类别
餐饮
描述
As our Food & Beverage Shift Leader , you…Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty.Determines the best organis
参考
801a3359-997d-447b-8bad-d8963ff08729
到期日
01/01/0001
薪水
地点
ibis Swansea, Swansea, United Kingdom
Experience Level
Not Applicable
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
United Kingdom
工作类别
其他
描述
Welcomes guests and takes care of them from their arrival through to departureAnticipate guest’s needs and takes them into considerationHandles guest’s complaints and/or remarks, provides a response a
参考
2f7379c1-1a4e-4017-99c2-b758ca39b3f0
到期日
01/01/0001
薪水
地点
ibis London Blackfriars, London, United Kingdom
Experience Level
Not Applicable
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
London
工作类别
客房
描述
As our Night Receptionist, you…Are the ‘face of ibis London Blackfriars’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while add
参考
679539f6-734c-4508-86ef-ef734dd61683
到期日
01/01/0001
薪水
地点
ibis Brighton City Centre - Station, Brighton, United Kingdom
Experience Level
Entry Level
工作时间安排
兼职
Brands
IBIS
工作类型
正式
Locations
Brighton
工作类别
客房
描述
Join our team in Brighton as a Night Auditor and become the guardian of financial integrity during the quiet hours. In this crucial role, you'll ensure accurate accounting, meticulous record-keeping,
参考
7d1d902b-ef67-46b7-9a0d-50f904d87ade
到期日
01/01/0001