Housekeeping Supervisor

Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

First impressions are everything! As a Housekeeping Supervisor at the Sheraton Suites Calgary Eau Claire you will have the opportunity to create lasting memories for every Guest. The luxury our Guests experience will ensure their return

What you will be doing:

• Must have an extremely keen eye for detail and must be relentless in their pursuit of excellent service and cleanliness standards within the guestrooms, the corridors and the surrounding environment.
• Ensure room attendants are supplied with the tools to complete their tasks.
• Communicate, prioritize and inspect VIP and SPG rooms to room attendants.
• Maintain the proper room statuses and communicate discrepant rooms to the appropriate teams as required.
• Supervise the room attendants for guestroom quality and completion of their assigned credit of rooms; which includes re-training, coaching, and performance managing.
• Ability to assign room attendants’ daily tasks sheets and floor keys.
• At end of shift, ensure an e6cient pass-on to the Evening Housekeeping Manager and Front Office Teams.
• Monitor and supervise employee performance standards.
• Ensure that guest rooms and hallways are properly cleaned and maintained, exceeding our guests' expectations, while adhering to hotel standards and operating in a cost-efficient manner.

Your experience and skills include:

• Hotel Management/ Hospitality & Tourism degree or equivalent diploma is an asset
• Housekeeping experience preferably in a supervisory role
• Knowledge of Property Management System (Lightspeed, Opera or equivalent)
• Knowledge of Microsoft Office and Outlook
• Excellent organizational, communication and interpersonal skills
• Must be service and team oriented
• Ability to motivate colleagues
• Available for shift work including weekends and holidays
• Positive, energetic, detailed person who is self-motivated
• Strong communication skills
• Supervisory skills and strong computer skills are essential
• Excellent interpersonal skills, organizational skills

What’s in it for you? 

• Meals: A healthy meal on us every shift. 
• Travel Discounts: Sweet deals at Accor and Marriott hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work attire. 
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Safety, Sustainability, and Recognition Committees. 
• Level Up: Potential to unlock new career heights with exciting growth paths. 

BE PART OF OUR FUTURE. 

If you are passionate about hospitality, driven by excellence, and eager to contribute, we want to hear from you. Join us and help shape the future of Sheraton Suites Calgary Eau Claire. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: resumes@sheratonsuites.com

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