Housekeeping Manager

Inspiring and engaging, As Housekeeping Manager, you will take ownership of providing exceptional accommodation experience alongside with our dynamic Housekeeping team. You will be responsible for leading, developing, coaching and training a diverse team of Housekeeping Leaders and Housekeeping colleagues. 

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive salary, starting from $65,000.00 per annum
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

What you will be doing:

• Lead, mentor, and support the Housekeeping team, fostering a culture of excellence, accountability, and engagement
• Oversee daily operations, ensuring all guest rooms, public areas, and back-of-house spaces meet luxury brand standards
• Conduct regular inspections to maintain quality, cleanliness, and attention to detail
• Collaborate closely with Front Office, Engineering, and other departments to ensure seamless guest experiences
• Manage scheduling, staffing levels, and productivity to align with occupancy and operational needs
• Handle guest concerns and special requests promptly, ensuring personalized and memorable experiences
• Monitor departmental performance, identify opportunities for improvement, and implement action plans
• Ensure compliance with health, safety, and hygiene standards
• Support recruitment, onboarding, training, and development of team members
• Promote a culture of recognition, inclusion, and continuous improvement within the team
• Manage inventory, ordering, and cost control for housekeeping supplies and equipment
• Other duties assigned

Your experience and skills include:

• Previous leadership experience in Housekeeping within a luxury hotel environment
• Strong knowledge of housekeeping operations, procedures, and quality standards
• Proven ability to lead, coach, and develop a diverse team
• Excellent organizational, time management, and problem-solving skills
• Strong attention to detail and commitment to service excellence
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with Opera or related hotel systems is an asset
• Strong communication and interpersonal skills

Your team and working environment:

You will be part of a dynamic leadership team, working closely with Rooms Division and other departments to deliver exceptional service. Collaboration, attention to detail, and a shared commitment to excellence define our working environment.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS