Housekeeping Coordinator

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We are seeking a highly organized and customer-focused Housekeeping Coordinator to join our team at Swissotel Corniche Park Towers Doha, Qatar. As a key member of our housekeeping department, you will play a crucial role in ensuring the smooth operation of our hotel's housekeeping services, maintaining high standards of cleanliness, and coordinating with various departments to deliver exceptional guest experiences.

• Oversee daily housekeeping operations, including room assignments, inventory management, and quality control
• Coordinate with front desk and maintenance teams to ensure timely room readiness and address guest requests
• Manage the housekeeping dispatch system, efficiently assigning tasks and following up on pending requests
• Train new team members on housekeeping systems and procedures
• Handle lost and found inquiries, maintaining accurate records and ensuring proper storage of items
• Prepare and distribute various reports, including arrival lists, group lists, and maintenance tickets
• Manage key and device inventory, ensuring proper distribution and tracking
• Coordinate special amenities and room setups for VIP guests or special events
• Assist with general inventories and supply management
• Ensure compliance with safety regulations and departmental policies
• Participate in and promote the hotel's sustainability initiatives
• Act as a liaison between housekeeping staff and management, addressing concerns and facilitating effective communication

• Minimum of 2 years of experience in a coordinator or administrative role within a hotel housekeeping environment
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with Hotel Property Management systems and dispatch systems
• Excellent organizational and time management skills
• Strong communication skills with fluency in English
• Demonstrated ability to multitask and work efficiently in a fast-paced environment
• Keen attention to detail and a commitment to maintaining high standards of cleanliness
• Excellent interpersonal skills with a customer-focused mindset
• Ability to train and guide team members effectively
• Strong problem-solving skills and the ability to make decisions under pressure
• Flexibility to work various shifts as required by business demands
• Knowledge of housekeeping best practices and safety procedures
• Familiarity with inventory management and basic accounting principles

Your team and working environment:
Life is a journey. Live It well.

Are you a highly organized and proactive individual with a passion for the hospitality industry? This role offers a unique opportunity to be at the heart of our hotel's operations, providing critical support to our leadership team. If you thrive in a fast-paced environment, with a passion to do, and have exceptional communication skills, we want you on our team. Join us and play a key role in delivering exceptional guest experiences and driving our hotel's success.