Company Description

Ibis Budget Newcastle are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.

Job Description

Working across both Reception and Housekeeping
Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
Checking guests in and out Maintaining accurate guest accounts
Taking bookings, providing helpful information & entering reservations
Answering guests queries in a timely and efficient manner.
Addressing guest requests and handling guest complaints in a positive manner.
Working in Housekeeping, cleaning guests rooms and servicing
Strong Attention to detail

Qualifications

Previous hotel front office reception experience preferable
Professional telephone manner and exceptional customer service skills
Are positive, friendly, and guest-oriented
Have a strong attention to detail
Are flexible and ready to work across a seven-day roster, including weekends and holidays

Additional Information

What is in it for you:
ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Hotel All Rounder