Job Description

Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
Boost revenue by promoting hotel services and upselling when appropriate.
Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail.
Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
Develop expertise in beverage offerings and manage stock efficiently.

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

List #1

Guest Service Associate- F&B Service