- 全职
- 正式
- MERCURE
- 客房
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Mercure Gold Hotel Al Mina Road Dubai, Dubai, United Arab Emirates
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REF45477V
Guest Service Agent - Hotel Front Office
Region
MEA SPAC
Mercure Dubai Gold Al Mina Road welcomes visitors to enjoy four-star hospitality in Dubai. Refurbished in 2016 & 2017,184 stylish, comfortable rooms are equipped with high-speed Internet connections, satellite TV, and spacious bathrooms including bathtubs and walk-in showers. Only 20 minutes from Dubai International Airport, the hotel is ideally located near the Dubai Convention Centre, World Trade Centre and Jumeirah Beach-La Mer. The hotel offers free shuttle service to the beach and Dubai Mall.
The location of the hotel is in close proximity to Sheikh Zayed Road, the Dubai International Convention & Exhibition Centre, Port Rashid, Dry Docks, Etihad Museaum, Maritime city and five minutes away from Jumeirah Beach. selection of malls and markets.
Job Responsibilities:
- To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.
- Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.
- Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guests relation at all times.
- Welcome and assist guests efficiently, courteously and professionally in all Front Office related functions, to ensure the overall care of hospitality and services are given to our customers throughout their stay.
- Provide Guest with an insight to the city and help them plan their leisure time while staying with us
- Ambassador of the Accor Hospitality for Guest to have a uniform branded experience while staying with us
- Adhering to the hotel standard operating procedures.
Job Type: Full-time
Requirements:
- Prior experience working with Opera or a related Property Management system.
- The candidate requires excellent verbal and written English communication skills.
- Knowledge of other languages will be an added advantage
- Previous work experience with 3/ 4 star Hospitality brands will be an added advantage though not a necessary requirement
- Arabic Speaker candidates are also encouraged to apply
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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