- 全职
- 正式
- 客房
- ACCOR
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Queen Elizabeth 2, Dubai, United Arab Emirates
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REF93916H
Guest Relations Officer
Region
Luxury & Lifestyle
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。
在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。
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