- 全职
- 正式
- RIXOS
- 客房
__jobinformationwidget.freetext.LocationText__
Rixos Premium Saadiyat Island, Abu Dhabi, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF72683J
Guest Relation Agent (Female - Russian Speaker)
Region
Luxury & Lifestyle
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Guest Relations Agent
The Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests, ensuring their comfort, resolving any issues promptly, and providing personalized services that reflect the hotel's high standards.
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Assist with check-in and check-out procedures efficiently and accurately.
- Handle guest requests, inquiries, and complaints in a timely and courteous manner.
- Provide information on hotel facilities, services, and local attractions.
- Coordinate special guest requests (e.g., room preferences, special occasions, amenities).
- Liaise with other departments (housekeeping, maintenance, F&B) to ensure guest satisfaction.
- Maintain updated knowledge of hotel policies, promotions, and room availability.
- Record guest feedback and contribute to improving guest satisfaction scores.
- Anticipate guest needs and offer proactive assistance.
- Promote hotel services, facilities, and upgrades when appropriate.
- Minimum 2 years of experience in a customer-facing role, preferably in hospitality or front office.
- Excellent communication and interpersonal skills.
- Friendly, empathetic, and service-oriented personality.
- Proficient in using hotel management software and Microsoft Office.
- Ability to multitask and remain calm under pressure.
- Fluent in English & Russian (additional languages are a plus).
- Flexibility to work shifts, weekends, and holidays as needed.
Your team and working environment:
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Whistler
工作类别
客房
描述
Overnight Front Desk AgentFirst impressions are everything! Are you a hospitality professional seeking an opportunity to advance your current skills and abilities? As an Overnight Front Desk Agent, yo
参考
8e7f4053-6303-424f-933a-76d8ba24f994
到期日
01/01/0001
薪水
地点
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
SOFITEL
工作类型
正式
Locations
Philadelphia
工作类别
餐饮
描述
What’s in it for you:Unlimited career development opportunities, both nationally and internationally. The sky is your limit!Make your mark, by being part of a high performing team which supports and
参考
930d14a9-1495-40a7-a2ca-c9a91c240a86
到期日
01/01/0001
薪水
地点
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Telluride
工作类别
工程与维护
描述
What is in it for you:The ability to live and work where people come to vacation. The lodge is ideally located in Mountain village right at the base of the ski slopes.Ski/Spa Pass Benefit.Full-time, y
参考
c2d1f64a-e753-4185-9e9f-bf40f7094f79
到期日
01/01/0001
薪水
地点
Novotel Manchester Centre, Manchester, United Kingdom
Experience Level
Associate
工作时间安排
临时
Brands
NOVOTEL
工作类型
正式
Locations
Manchester
工作类别
厨房
描述
Start your culinary journey with us! We’re looking for an enthusiastic and motivated Commis Chef to join the talented kitchen team at Novotel Manchester Centre. Whether you’re starting out in your ch
参考
3b58fc76-05c0-4a2b-9c25-d41696a0034e
到期日
01/01/0001
薪水
地点
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
临时
Locations
Lake Louise
工作类别
人才与文化
描述
Talent Acquisition Manager (12 Month Contract)The Fairmont Chateau Lake Louise is looking for a Talent Acquisition Manager. This person would be responsible for assessing the recruitment needs of the
参考
a855ae4f-fff8-48d3-a455-c448b689c547
到期日
01/01/0001
薪水
地点
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Executive
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Lake Louise
工作类别
市场销售
描述
The Fairmont Chateau Lake Louise is seeking a motivated and dynamic Director of Sales and Marketing with proven leadership skills, creativity and a “can do” work ethic. This position is accountable fo
参考
c252766a-d068-4d7f-ad8e-e8090394c337
到期日
01/01/0001
薪水
地点
Sofitel New York, New York, United States
Experience Level
Associate
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
New York
工作类别
财务
描述
As the Staff Accountant, you will assist in the following areas in accounting:Maintain regular attendance in compliance with Accor standards, with scheduling varying according to the needs of the hote
参考
cd9d177f-f12c-49ed-b0a0-7bf4ed0f309d
到期日
01/01/0001
薪水
地点
SANS MARQUE FAIRMONT GRAND TARABAYA ISTANBUL (MANAGED BY ACCO, Istanbul, Turkey
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Istanbul
工作类别
厨房
描述
We are looking for a Sous Chef is the second-in-command in the kitchen and supports the Executive Chef in all aspects of kitchen operations. This includes supervising kitchen staff, ensuring high stan
参考
18325ab4-097e-4afd-a546-083e887c2a32
到期日
01/01/0001
薪水
地点
21c Museum Hotel Durham, Durham, United States
Experience Level
Not Applicable
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
Durham
工作类别
客房
描述
Reports to: Front Office Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly and
参考
beb9fe1f-b524-472c-a2df-3be6ee214736
到期日
01/01/0001
薪水
地点
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
Durham
工作类别
客房
描述
Reports To: Executive Housekeeper General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appear
参考
f57e9c26-c0a8-41eb-a353-6117c2f8d1cf
到期日
01/01/0001