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Pullman Dubai Downtown, Dubai, United Arab Emirates

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REF57000B

Guest Experience Manager

Region

MEA SPAC


Company Description

  • Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.  

Job Description

  • Assist the Front Office team in preparing for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.
  • Provide a warm welcome to the guests, and oversee VIP arrivals and departures
  • Keeps an updated record of the guests’ information in the system and handle complaints and concerns.

Qualifications

  • Previous experience in a similar role is an asset in a 5 star hotel setting
  • Knowledge in Opera system
  • Strong interpersonal and communication skills with a passion for service

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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