- 全职
- 正式
- GRAND MERCURE
- 客房
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Grand Mercure Mysore, Mysuru, India
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REF63348H
GSA-Housekeeping
Region
MEA SPAC
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.
- Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
- Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
- Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
- Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
- Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
- Follow lost and found procedures strictly and report any discrepancies immediately
- Maintain and properly use all housekeeping equipment, supplies, and materials
- Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
- Participate in ongoing training programs to enhance skills and stay updated on industry best practices
- Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed
- Diploma or Degree in Hotel Management, or equivalent qualifications
- Previous experience in housekeeping or hospitality industry preferred
- Strong attention to detail and ability to maintain high cleanliness standards
- Excellent customer service skills with a guest-centric approach
- Ability to work efficiently in a fast-paced environment
- Knowledge of cleaning procedures, products, and safety protocols
- Physical stamina to stand, walk, and perform cleaning tasks for extended periods
- Flexibility to work different shifts, including weekends and holidays
- Strong communication skills in English and local languages
- Team player with the ability to collaborate effectively with colleagues
- Excellent time management and organizational skills
- Trustworthy and responsible, capable of handling master keys and maintaining security
- Willingness to learn and adapt to new procedures and technologies
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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