General Manager - Peppers Marysville

Nestled in the heart of the enchanting town of Marysville, within Victoria’s High Country, Peppers Marysville offers a ideal escape where luxury meets nature’s serenity. This boutique retreat provides discerning travellers with a haven of tranquillity and sophistication, featuring 101 beautifully designed rooms and suites, gourmet dining at Andiamo Restaurant, and an onsite wellness centre. Peppers Marysville is more than a place to stay - it’s an unforgettable retreat infused with relaxation and rejuvenation. The hotel has just been awarded the “Best Regional Accommodation 2025” at the 2025 Victorian Accommodation Awards. 

Peppers Marysville is seeking an exceptional General Manager. This unique opportunity allows you to lead a passionate team in delivering exceptional experiences amidst Marysville's picturesque charm. 

Reporting to the Portfolio General Manager for the Accor - Shakespeare Property Group, this role is for a leader who genuinely wants to make a difference in people's lives, both from a team perspective and in driving exceptional hotel performance. 

As General Manager, you will leverage visionary leadership to foster excellence, elevate guest satisfaction whilst optimising operational and financial performance. We are seeking a seasoned leader who embodies Peppers Marysville's ethos: refined indulgence, attention to detail, and excellent personalised food and wine experiences. This is a fabulous opportunity for a General Manager with proven experience to autonomously lead and drive success across our boutique Hotel.  

Please note this position is a live-on-site role, providing accommodation at the Hotel as part of the employment package.

Key Responsibilities: 

• Lead overall management and strategic direction of Peppers Marysville, aligning with brand standards and owner objectives.

• Cultivate strong relationships with guests, owners, suppliers, and the local community, acting as a local ambassador.

• Drive operational efficiency and service excellence across all departments.

• Maximise hotel profitability through astute financial management, strategic forecasting, and proactive revenue generation with an entrepreneurial sales spirit.

• Champion employee engagement and a collaborative, inclusive environment, demonstrating a strong team-driven and development mindset. 

• Oversee and support successful Sales and M&E revenue optimisation strategies.

• Be a hands-on operator, actively involved in daily operations for seamless service delivery. 

A qualification in hotel management, hospitality management, commerce, or business administration would be highly regarded. 

About You 

We are seeking a proactive, driven, and passionate individual who is commercially astute and possesses the following: 

• Previous General Manager experience is required, preferably within a boutique hotel environment. 

• A proven proactive commercial leader with strategic vision and success in driving business performance and KPIs.

• A passion for driving and delivering the commercial aspects of M&E through revenue optimisation.

• Proven ability to lead, motivate, and develop a high-performing team through one on one and team mentorship.

• Ability to deliver creative and innovative service experiences.

• Clear communication, adept at building impactful relationships.

• A natural ability to foster positive owner relationships.

• Proven track record in driving sustainable profitability through key financial metrics including revenue growth, RevPAR, GOP, and overall owner returns in a regional location.

• Resilient and adaptable, capable of navigating challenges with a solution-oriented approach.

• Community-minded, eager to integrate the hotel within the local fabric of Marysville. 

If you're a service-oriented leader with a proven track record in premium hospitality, ready to uphold the legacy of Peppers Marysville, we invite you to join us on this exciting journey. Qualified candidates with full Australian working rights are encouraged to apply now.  

Diversity, equity, and inclusion are paramount to us. 

About The Peppers Brand: Indulgent • Rejuvenating • Experiential • Memorable  

Peppers is a premium Accor brand known for its elegant boutique properties, offering contemporary luxury and timeless sophistication in diverse locations. Peppers provides discerning travellers with unforgettable experiences, exquisite dining, and unparalleled hospitality. 

Why Work for Accor? 

At Accor, hospitality is a career path where you can thrive. We are committed to your growth and wellbeing, offering a supportive, inclusive culture and limitless career possibilities across our 5,400+ hotels globally (340+ in Australia). 

Here’s how we support you: 

• ALL Heartist Membership & Family & Friends Discounts 

• Accor Live Limitless (ALL) Loyalty Program 

• Industry-leading training through Accor Academy and Typsy 

• Global network of hospitality professionals 

Discover your future with Accor at Accor Careers.