General Manager - Movenpick Auckland

Located in the heart of Auckland’s vibrant CBD, Movenpick Hotel Auckland offers a premium lifestyle experience just steps from the city’s most iconic destinations. Positioned moments from Commercial Bay shopping precinct, a short walk from Britomart Transport Centre and the lively Viaduct Harbour, the hotel places the very best of the city at our guests’ doorstep.

Blending modern comfort with the signature Movenpick touch, the hotel delivers memorable guest experiences through thoughtful service and distinctive culinary moments. Guests can start their day at Custom Lane, the hotel’s in-house cafe serving barista-crafted coffee and fresh pastries, or enjoy elevated dining at Boda Restaurant, where Chef Hyokeun and his team showcase contemporary Korean fusion cuisine overlooking the city.

With 207 premium guest rooms, Movenpick Hotel Auckland is a refined urban retreat for business and leisure travellers alike, providing a stylish base for exploring Auckland and its surrounding.

Accor is seeking a General Manager, responsible for the strategic and operational leadership of Movenpick Hotel Auckland. Reporting to the Portfolio General Manager, this role will oversee commercial performance, guest experience and team engagement while strengthening relationships with ownership, Accor and key stakeholders to position the hotel as one of Auckland’s leading premium lifestyle destinations.

Key Responsibilities

• Provide visible, strategic leadership for Movenpick Hotel Auckland, setting clear direction and performance expectations across all departments.
• Drive commercial and financial performance through revenue growth, profitability, cost control and capital planning.
• Champion operational excellence and brand integrity aligned to Movenpick’s premium lifestyle positioning and Accor standards.
• Build and lead a high-performing leadership team, fostering a strong Heartist culture focused on engagement, wellbeing and succession planning.
• Maintain strong relationships with ownership, Accor leadership and key stakeholders to ensure alignment and long-term success of the property.
• Enhance the hotel’s market positioning by driving innovation across guest experience, culinary offerings and service delivery.
• Lead initiatives that elevate guest satisfaction, reputation scores and brand loyalty.
• Build strong partnerships with tourism, corporate and community networks to support Auckland’s visitor economy.
• Ensure compliance, governance and risk management across all hotel operations.

• Proven experience as a General Manager or senior hotel leader within a premium or lifestyle hospitality environment.
• Strong commercial acumen with demonstrated success driving revenue performance and operational excellence.
• Ability to lead large, diverse teams while fostering an engaging, inclusive and high-performing culture.
• Experience working closely with owners, asset managers and corporate stakeholders.
• A passion for delivering exceptional guest experiences and elevating brand reputation within a competitive market.

• Competitive Salary package including bonus potential
• Salary continuance insurance
• Private Healthcare
• Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process — please let us know if you require support.