- 全职
- 正式
- 客房
- ACCOR
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Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
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REF52322P
Front Office Supervisor
Region
MEA SPAC
该空缺现已到期。请参阅下面的类似角色...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Ensure that personalized service is offered to each guest.
- Ensures that the internal audit procedures are duly applied.
- Supervises the management of group and individual guest billing and cash operations.
- Monitor all guest relations to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
- Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.
- The ability to respond properly in any hotel emergency or safety situation.
- The ability to perform other tasks or projects as assigned by hotel management and staff.
- Trains, cross –trains, and retrains all front office personnel.
- Resolves guest problems quickly, efficiently, and courteously.
- Reviews and completes credit limit report.
- Receives information from the previous shift and passes on pertinent details to the oncoming shift.
- Enforces all cash handling, check cashing, and credit policies.
- Perform other duties as requested by Front Office Manager
G.C.E O' Level / Diploma in Hospitality
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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