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  1. 全职
  2. 临时
  3. 人才与文化
  4. ACCOR

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Zürich, Switzerland

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REF4261E

Freelance Training Specialist – Learning & Development, Academy (DACH)

Region

Europe and North Africa


Company Description

Why work for Accor?

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

#BELIMITLESS


Job Description

Freelance Training Specialist – Learning & Development, Academy - DACH (Germany, Austria, Switzerland)

Are you passionate about developing people and making an impact through training? We are looking for Freelance Training Specialists to collaborate with Accor’s Academy team and provide engaging training sessions for our hotel and support office teams in Germany, Austria and Switzerland.

If you have experience in the hospitality industry or related field and enjoy delivering impactful training in soft skills such as emotional intelligence, stress management, and commercial mindset, we’d love to hear from you!

What will you do?

  • Deliver engaging training sessions to hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence.
  • Adapt and personalise Accor's training content to suit the specific needs of each team, ensuring relevance and maximum impact.
  • Facilitate interactive workshops that promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
  • Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.

Qualifications

Our ideal profile would be:

  • Minimum 3-4 years of experience as a Training Specialist, ideally in hospitality.
  • Fluent in English and German, French would be an asset, of the country you will be training in.
  • Strong interpersonal and communication skills.
  • Ability to engage and inspire teams through effective training methodologies.
  • Based in Germany, Austria or Switzerland (depending on the training location).

Additional Information

What’s in it for you?

  • A unique opportunity to collaborate with a world-leading hospitality group.
  • Work on a freelance basis, allowing flexibility and autonomy.
  • The chance to develop and inspire hotel teams in multiple locations.
  • Be part of a dynamic, international environment within Accor’s Academy team.

If you are a skilled trainer with a passion for hospitality and want to make an impact, apply now and join us in shaping the future of hospitality training!

  • #WeAreHeartists

We are looking forward to your application, including your English CV.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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