Food & Beverage Waiter/Waitress-Movenpick Hotel Kigali

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We're looking for a friendly and customer-focused individuals to provide exceptional dining experiences to our guests. As key members of our food service team, you'll play a crucial role in ensuring customer satisfaction and maintaining the high standards of our establishment.

• Greet and seat guests in a warm and welcoming manner
• Take accurate food and beverage orders, ensuring special requests are communicated to the kitchen staff
• Serve food and beverages in a timely and professional manner
• Answer questions about menu items, making recommendations when appropriate
• Ensure tables are set up correctly and maintained throughout service
• Process payments accurately and efficiently
• Collaborate with kitchen staff and other team members to ensure smooth service operations
• Adhere to all food safety and sanitation guidelines
• Assist in side work duties such as restocking supplies and cleaning dining areas
• Handle customer concerns or complaints with patience and professionalism

• Strong communication skills with fluency in English
• Excellent customer service skills with a friendly and supportive demeanor
• Knowledge of food and beverage service techniques
• Ability to work efficiently in a fast-paced environment
• Team player with a positive attitude
• Attention to detail in food presentation and table settings
• Previous experience in food service or hospitality industry preferred
• Diploma or degree in Hotel Management
• Food handling certification preferred
• Flexibility to work various shifts, including weekends and holidays

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.