Food & Beverage Duty Manager

At Accor, we are proud to be a leading hospitality group in the Pacific region and globally, with over 5,000 properties across 100+ countries. We offer outstanding career development opportunities and the flexibility to Work Your Way across a diverse portfolio of brands, from luxury to economy.

Pullman Sydney Airport is a contemporary 5-star hotel located in Mascot Business Park, just a short walk from Mascot train station. With 229 modern rooms and suites and our signature Mobius Bar & Grill, we deliver an elevated food and beverage experience to both in-house and external guests.

We are currently seeking a passionate and driven Food & Beverage Duty Manager to join our team on a full-time basis.

Reporting to our Executive Chef, you will play a key leadership role in overseeing daily Food & Beverage operations across restaurant, bar, room service, and conference & events (banquets), ensuring exceptional service delivery and memorable guest experiences.

• Lead and support the F&B team to deliver exceptional guest service and achieve Total Customer Satisfaction
• Drive revenue initiatives while maintaining strong cost control
• Build strong relationships with VIP and returning guests
• Supervise, coordinate, and plan daily team operations
• Ensure all team members are trained to meet brand and operational standards
• Handle guest feedback, challenges, and escalations professionally
• Act as part of the first response emergency team
• Drive continuous improvement and innovation in F&B offerings and service delivery
• Maintain high standards of food safety, hygiene, and presentation

• Previous experience in a similar role
  (or an experienced F&B Supervisor ready to step up)
• Strong leadership, communication, and problem-solving skills
• Hands-on approach with a strong focus on guest satisfaction
• Excellent attention to detail and professional grooming standards
• Strong organisational and time management skills
• Valid RSA
• Flexibility to work across a rotating roster, including evenings, weekends, and public holidays
• Full working rights in Australia

Why Join Accor?

• Grow and develop your career across a leading hospitality group in the Pacific
• Enjoy discounted accommodation and F&B across Accor properties worldwide
• Access Employee Assistance Program (EAP) and partner benefits
• Receive recognition through service milestones and tenure programs
• Benefit from Accor’s paid parental leave