- 全职
- 正式
- FAIRMONT
- 客房
__jobinformationwidget.freetext.LocationText__
FAIRMONT HANOI, Hanoi, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF68780W
Floor Supervisor
Region
Luxury & Lifestyle
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
We are seeking a detail-oriented and customer-focused Floor Supervisor to join our team in Hanoi, Vietnam. As a Floor Supervisor, you will play a crucial role in ensuring exceptional guest experiences by overseeing the cleanliness, maintenance, and overall quality of our hotel rooms and facilities.
- Inspect occupied and vacant guest rooms daily to ensure they meet our high standards of cleanliness and maintenance
- Supervise and train housekeeping staff, providing on-the-job guidance and maintaining grooming and conduct standards
- Manage housekeeping equipment, ensuring proper care and maintenance
- Coordinate with other departments to address guest needs and resolve issues promptly
- Implement and maintain quality control measures for room cleanliness and guest satisfaction
- Monitor inventory of cleaning supplies and guest amenities, placing orders as needed
- Respond to guest inquiries and complaints in a professional and efficient manner
- Conduct regular safety checks and ensure compliance with hotel policies and local regulations
- Prepare and maintain accurate reports on room status, maintenance issues, and staff performance
- Collaborate with the management team to improve operational efficiency and guest experience
- 2-3 years of experience in hotel operations at a supervisory level
- Strong leadership and team management skills
- Excellent attention to detail and organizational abilities
- Customer-focused mindset with a commitment to exceptional service
- Proficiency in hotel management systems (e.g., Opera or similar software)
- Excellent communication skills in English, with ability to work efficiently in a fast-paced environment
VIETNAMESE ONLY
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Fairmont San Francisco, San Francisco, United States
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
San Francisco
工作类别
市场销售
描述
Reporting to the Director of Event Services and Sales, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, and engagin
参考
e4a008f9-95da-416a-a716-19b5386d8eb9
到期日
01/01/0001
薪水
地点
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Edmonton
工作类别
餐饮
描述
Third Cook (Full Time) Do you have an appetite for career progression and ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitc
参考
5cf5093e-7a5b-47d9-bef9-b1de9da93d3d
到期日
01/01/0001
薪水
地点
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Scottsdale
工作类别
市场销售
描述
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Reservation Coordinator, effective and e
参考
004bd7c9-a2f0-4ae2-b46e-7cb8c951d3c8
到期日
01/01/0001
薪水
地点
Fairmont Dallas, Dallas, United States
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Dallas
工作类别
安保
描述
Loss Prevention Officer:At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attent
参考
2347d996-77a1-4757-a54f-58ad846726b8
到期日
01/01/0001
薪水
地点
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Associate
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
United States
工作类别
餐饮
描述
Reports To: Restaurant Manager, Food & Beverage DirectorGeneral Purpose: The Busser clears used and dirty plates, glasses, etc., from the restaurant and ensures the cleanliness of tables in a timely m
参考
92bbdd98-1810-48e8-acb9-16c65d640aca
到期日
01/01/0001
薪水
地点
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Director
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Jasper
工作类别
客房
描述
Assistant Director, RoomsExperiencing warm and engaging service in scenic surroundings is at The Fairmont Jasper Park Lodge. As Assistant Director, Rooms, the strategic support and leadership you prov
参考
564975d8-09c3-4d2d-bebb-f49ea22eb8f5
到期日
01/01/0001
薪水
地点
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Lake Louise
工作类别
客房
描述
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professio
参考
99c08c61-2f53-40e3-933b-b56048f74a0a
到期日
01/01/0001
薪水
地点
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Lake Louise
工作类别
康乐
描述
We are looking for a highly skilled Nail Technician with expertise in aesthetic treatments to join our luxury spa. The ideal candidate will have exceptional talent in manicures, pedicures, nail art, a
参考
c32c21e9-16f5-4ecc-ae17-76641760c580
到期日
01/01/0001
薪水
地点
Mercure London Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
NOVOTEL
工作类型
正式
Locations
London
工作类别
客房
描述
Located in the Heart of London, Novotel London Waterloo hotel, it's looking for you to bring your sparking personality and social skills in the position of Reception Manager.Are you an ambitious Front
参考
86127406-2b2f-4913-9460-61080aeffcee
到期日
01/01/0001
薪水
地点
DELANO DELANO MIAMI BEACH, Miami Beach, United States
Experience Level
Associate
工作时间安排
全职
Brands
DELANO
工作类型
正式
Locations
Miami Beach
工作类别
市场销售
描述
What you'll do... Strategic Marketing & Planning:Implement the launch & opening PR, marketing, and communication plan aligned with all the Food & Beverage outlets' objectives and milestones.Ensure t
参考
616438d5-3264-4207-90e2-9a6726c6f5d7
到期日
01/01/0001