F&B Executive

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• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.

• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may affect the interests should be brought to the attention of the Management.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
• Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.

• Degree level
• Relevant experience in F&B and supervising a team.
• Languages: fluent in the national language, English and a 3rd language would be a plus.

• 1 year spent as Supervisor or similar role.