Executive Meeting Manager

Who We Are

A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Utilize the existing data base and free market information to pursue and cultivate prospective accounts. This action includes the development & maintenance of key prospecting account listings.

The position is responsible for soliciting a combination of Group and Local Catering inquiries from the small social and meetings market, with both client-facing sales and servicing elements:

• Prompt response to all business leads in an effort to capture additional market share.
• Negotiate prices, prepare accurate proposals and confirm business via contracts or Banquet Event Orders.
• Solicit from and confirm with clients all information pertaining to the event or group they are planning to organize and collect information for an accurate file turnover once the event is confirmed and ready to be introduced to the Event Services Team.
• Conduct site inspections for business leads as required.
• Communicate effectively with interdepartmental teams such as Revenue Management, Marketing, Event Services, and operational divisions.
• Role will include servicing and detailing of short-term bookings, including preparation and distribution of Banquet Event Orders in alignment with the hotel’s Function Distribution Process.
• Active participation in departmental meetings, team building efforts and other like activities.
• Active participation and ownership of team and individual prospecting efforts, including but not limited to client entertainment and corporate sales initiatives.
• Work independently within given parameters and maintain a positive attitude within a very busy environment;
• Able to handle many tasks at once with strong organizational and supervisory skills.
• Maintain high quality of service standards required by the hotel and company.

• Bachelor’s degree and/or Hotel Management degree/diploma preferred.
• Opera and Microsoft application literacy required.
• Prior Sales experience in hotels selling group and/or local catering strongly preferred.

Physical Aspects of Position (included but not limited to):

• Frequent sitting throughout shift.
• Occasional lifting and carrying up to 20 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

• Meals – Enjoy complimentary, chef-curated meals.
• Travel in Luxury – Exclusive rates at Accor’s iconic destinations.
• Learn & Lead – Tailored programs to refine your expertise.
• Grow with Us – Elevate your career within a world-class brand.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.