Executive Housekeeper

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

The Executive Housekeeper is responsible for overseeing and managing the housekeeping department to ensure the highest standards of cleanliness, sanitation, and guest satisfaction. This role involves supervising housekeeping staff, developing and implementing housekeeping systems and procedures, and maintaining inventory and budget control.

• Oversee and manage the daily operations of the housekeeping department, including hiring, training, and supervising housekeeping staff.
• Develop and implement housekeeping systems and procedures to ensure consistent service and compliance with safety and sanitary standards.
• Prepare and manage the housekeeping budget, including inventory control and procurement of supplies and equipment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
• Handle guest complaints and requests promptly and courteously, ensuring a high level of guest satisfaction.
• Coordinate with other departments, such as front desk and maintenance, to ensure seamless operations and address any issues promptly.
• Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions.
• Ensure compliance with health and safety regulations, including proper handling and storage of cleaning supplies and equipment.
• Maintain a lost-and-found department and ensure proper handling and documentation of lost items.
• Implement environmentally friendly practices in housekeeping operations

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 6-7 years of experience in housekeeping management with 1 year experience in similar role.
• Excellent English proficiency in reading, writing, and speaking
• Proficiency in MS Excel, Word, and PowerPoint

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS