Company Description
Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.
Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
And now, Hyde is making its big debut in Mexico bringing the music and festival spirit to Mexico City.
Job Description
What you'll do...
- Maintain the quality of food products and ensure consistency in food delivery and standards. Ensure guest satisfaction score goals are achieved and/or exceeded.
- Ensure the food product that is presented to guests is enhanced. Make changes that respond to the marketplace and to guests’ needs, both present and anticipated. Recommend changes to the food product. Use market research to develop new products.
- Responsible for the financial management of the operation including controlling the elements that determine profit and loss, all major operating expenses, set margins and manage the business against projections.
- Budget development and ongoing budget management. Ensure that costs and inventory are controlled, and productivity and performance levels are attained.
- Work in support of team goals and measure effectiveness through the Food and Beverage profit and service performance of the hotel.
- Select, train and develop all personnel within the department. Able to exercise hire, discipline, personnel performance reviews and termination of employment discretion within Hyde policies.
- Ensure all food safety requirements, including training are executed according to local regulations.
- Give direction and leadership and be responsible for the implementation of plans.
- Monitor effectiveness and introduce changes in response to the marketplace. Set targets, plan and schedule work and performance indicators that are typically productivity and efficiency measures.
- Consult with all hotel departments and leadership as needed.
- Participate in long-range planning. Lead, support and make recommendations for ongoing hotel programs with continuous improvement in networking.
- Develop and implement departmental policies, health & safety, procedures, and other training programs.
- Any other reasonable duties as assigned by the supervisor or manager.
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.
Qualifications
What we're looking for...
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Minimum three (3) years of experience leading an accredited restaurant or hotel with a first class dining venue.
- You have a deep passion and knowledge of the food and beverage techniques, trends, and technology - who has their finger on the pulse in Mexico City and beyond.
- Strong knowledge of health department rules and regulations, liquor laws and regulations.
- A moderate understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred.
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. You prioritize and adapt to the changing needs of the operation.
- You’re a great communicator – both verbally and written – and a great listener. Fluent in Spanish and English.
- You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
- You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
- You can turn any situation around into a positive experience for all, guests and team alike.
- You think big and encourage your team to believe.
- You are comfortable with the strategic as well as day to day detail.
- You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
- You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
- You get things done, independently and skilled at taking decisive action.
Additional Information
What’s in it for you…
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
