Duty Manager

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

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• Is present in the lobby and at reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest comments and complaints, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Organise the host-ables for optimum effectiveness
• Knows the behaviours patterns of regular guests and issues instructions to the different teams within the department

-  Pleasant personality with a good appearance.

-  Service and guest oriented

-  Very good command of both written and spoken English.

-  Another language in addition will be an asset.

-  Strong leadership skills

-  2 years experience in FO supervisory role.

-  Opera experience is a must

-  Physical Ability to stand for 8 hours daily

-  Ability to work on shift basis.