Doorman

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As the first and last impression of the hotel, the Doorman plays a vital role in welcoming our guests with warmth and professionalism. You are responsible for greeting guests, opening doors, assisting with luggage, and ensuring a smooth and hospitable arrival and departure experience. You are not just a doorman — you are a brand ambassador of Mövenpick Hotel Al Zaytoon Baghdad.

• Greet all guests arriving at or leaving the hotel with a warm and courteous manner.

• Open doors, assist with luggage, and coordinate with the Bell Team for smooth service.

• Offer directions, general information, and assistance when required.

• Monitor hotel entrance to ensure safety and order at all times.

• Maintain cleanliness and organization of the front drive and entrance area.

• Assist in arranging transportation (taxis, shuttle service, valet, etc.).

• Ensure only authorized vehicles and persons enter the premises, in coordination with Security.

• Work closely with Front Office and Concierge to ensure seamless guest service.

• Previous experience in a similar role or Front Office environment is preferred.

• Polite, well-groomed, and physically fit to assist with luggage and guest mobility.

• Strong communication skills in Arabic and basic English.

• Friendly personality with a high level of hospitality and guest service.

• Ability to remain calm and courteous under pressure.

• Familiarity with local area and hotel services is a plus.