Director of Sales

Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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• Demonstrate leadership in the field of hospitality and ensure consistent, high-quality service at all stages of hotel sales;
• Ensure that the products and services offered to guests meet or exceed their expectations;
• Provide loyal and attentive service to clients to develop long-term relationships and achieve business growth;
• Participate in annual business planning, forecasting, meetings with stakeholders, system trainings, report analysis, and profit and loss management;
• Hold meetings with clients to identify their needs and provide recommendations on products and services aligned with their goals;
• Discuss strategies and prepare action plans aimed at increasing sales and enhancing customer satisfaction;
• Monitor competitors’ activities to identify new business opportunities and areas for improvement in existing operations;
• Develop and implement sales strategies focused on new products, services, and markets;
• Organize promotional events to increase sales potential and generate interest in products;
• Provide and implement suggestions to improve existing systems and internal procedures;
• Actively participate in budget analysis, preparation of annual budget plans, and expense planning;
• Lead the preparation, updating, and communication of departmental guidelines and procedure documents to staff;
• Update quarterly action plans and financial objectives to achieve established sales targets;
• Ensure timely and accurate sharing of information regarding events and group reservations with relevant departments;
• Define and implement effective strategies to achieve annual sales goals;
• Build and develop mutually beneficial partnerships with local and governmental suppliers to optimize revenues.

• Higher education (a degree in Tourism and Hotel Management is preferred);
• Relevant experience in a similar position;
• Proficiency in Opera PMS Software, Opera Sales & Catering / Opera Sales Force Automation, Property Manager, and Microsoft Windows programs;
• Ability to stay calm, composed, and attentive to guests’ needs at all times;
• Adherence to professional telephone etiquette standards;
• Fluent in Azerbaijani, English, and Russian;
• Ability to work independently and effectively as part of a team in a fast-paced environment;
• Dynamic personality with a strong willingness to learn;
• Strong sales and presentation skills;
• Ability to manage multiple tasks simultaneously;
• Management experience is considered an advantage;
• Strong analytical, organizational, and creative thinking skills.