Director of Revenue

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.

What do we expect from you?

Reporting Directly to the Regional Director, Sales & Marketing, the Director of Revenue is accountable for maximizing Hotel Revenues across rooms, F&B outlets, meetings and events, spa etc. 

How your day looks like:

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate
• Leads the weekly revenue and monthly revenue strategy meetings
• Attends the weekly group pipeline meeting
• Provides analysis of demand factors, competitive positioning and future outlook and trends
• Ensures that the Hotels' revenue management practices being used are consistent with hotel policies and procedures including Rate Plans, Rate Categories, Market Segmentation, Profiles and all other PMS/IPS related RM functionality
• Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis
• Evaluates distribution channels including costs, commissions, number of reservations and revenue whilst providing potential reasons for the performance
• Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate.
• Complete all rooms and revenue forecasting to accurately project demand.
• Ensures that the Hotels' position in the  distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channel.
• Assists the DOS in identifying soft periods and developing promotions and strategies.
• Assist with all aspects of the annual Budget preparation and development of the Hotels' annual  Business / Marketing plan.
• Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day-to-day management.
• Participates in all Revenue conference calls with Corporate.
• Assists in managing relationships with third-party online intermediaries especially Regional Travel Agents
• Ensures that all hotel Corporate guidelines are up to date and adhered to by the Hotel team.

• Bachelors degree in Hotel Management, Accounting, Finance and Mathematics is preferred.
• 3+ years successful experience in luxury hotel revenue management. Demonstrated record of high performance and success in previous roles.
• Expert understanding of the hotel tech and distribution landscapes, including in-depth knowledge of all hotel channels, connectivity, revenue management systems, and CRS / PMS functionality.
• Proven experience successfully navigating large organizations and driving progress with support teams to achieve property goals.
• Proven successful experience working with and presenting to ownership groups.
• Proven successful experience leading through an ambiguous environment and proactively and independently building new programs.
• Excellent communication and interpersonal skills; can influence and build relationships at all levels.
• Analytical mindset; can gather, interpret, and leverage data for strategic decision-making.

Visa Requirements: Must provide proof of current eligibility to work in the United States of America

Your team and working environment:

•  If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at The Fairmont Washington, D.C., Georgetown 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.