Director of Purchasing

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Raffles the Palm

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 340 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.  Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore.  The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.

The Director of Purchasing oversees and directs all purchasing activities to ensure that the hotel’s procurement of goods and services is conducted efficiently, ethically, and in alignment with brand standards and budgetary goals. This role is responsible for developing strategic supplier relationships, negotiating contracts, managing inventory levels, and ensuring cost-effective sourcing of all hotel supplies, from food and beverage to operating equipment and maintenance materials.

KEY ROLES & RESPONSIBILITIES

Procurement Strategy & Operations

• Develop, implement, and manage the hotel’s procurement strategy in alignment with Accor Group’s purchasing standards and guidelines.
• Ensure that all purchasing activities are conducted ethically, transparently, and in compliance with Accor’s Code of Conduct, internal control framework, and local regulations.
• Collaborate closely with department heads (F&B, Rooms, Engineering, Housekeeping, Administration, etc.) to understand operational requirements and ensure timely procurement support.
• Maintain proper documentation and audit trails for all procurement activities in accordance with Accor’s audit and compliance requirements.
• Continuously monitor market trends, supplier performance, and cost fluctuations to optimize procurement efficiency.

Vendor & Contract Management

• Identify, evaluate, and select qualified suppliers in accordance with Accor’s sourcing standards.
• Negotiate supplier agreements, contracts, and pricing to secure favorable terms while ensuring quality, sustainability, and compliance.
• Conduct regular supplier performance evaluations, ensuring adherence to service level agreements, product specifications, and Accor brand standards.
• Promote local and sustainable sourcing initiatives in line with Accor’s Planet 21 – Acting Here sustainability program.

Financial & Cost Control

• Work closely with the Director of Finance to establish, monitor, and manage procurement budgets and cost control measures.
• Analyze purchasing expenditures, identify cost-saving opportunities, and implement strategies to optimize spend without compromising quality.
• Ensure all purchasing transactions are properly documented and aligned with accounting procedures.
• Provide periodic reports on purchasing activities, savings, supplier performance, and compliance indicators to regional procurement leadership.

Systems & Process Management

• Maintain and enhance procurement systems and databases (e.g., BirchStreet, Adaco, Oracle, or similar).
• Ensure timely and accurate data entry, purchase order processing, and inventory reporting.
• Develop and enforce standard operating procedures (SOPs) for purchasing and inventory management.

Leadership & Collaboration

• Manage, train, and motivate the purchasing team to achieve departmental goals.
• Collaborate with department heads to understand their needs and improve procurement support.
• Foster a culture of integrity, accountability, and continuous improvement within the purchasing function.

• Bachelor’s degree in Supply Chain Management, Business Administration, Hospitality Management, or related field.
• Minimum 5–8 years of purchasing experience, with at least 3 years in a leadership role in the hospitality industry.
• Proven experience managing multi-department procurement in a 4- or 5-star hotel or resort environment.

Skills & Competencies

• Strong negotiation and contract management skills.
• Excellent analytical and financial acumen.
• Proficiency in purchasing/inventory systems and Microsoft Office Suite.
• Strong leadership, communication, and interpersonal skills.
• High level of integrity and ethical decision-making.
• Knowledge of hotel operations and F&B supply chains.