Director of Membership Sales

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $95,000.00 to $105,000.00 Gross Annually.

As Director of Membership Sales, you will lead all membership sales efforts across all membership categories, with specific responsibility for Full, National, Legacy, Young Executive, and National Golf Membership segments. You will have direct oversight of the Membership Director and Membership Concierge and will be fully responsible for all Golf Membership sales. In addition, you will lead the sales and marketing efforts for the recruitment of new members by developing membership marketing plans, public relations programs, and sales strategies in partnership with the General Manager/Director of Golf, Director of Commercial, and the Marketing Department. The Director works closely with the General Manager/Director of Golf, Director of Commercial, and Director of Finance on budgeting and forecasting of expenses and revenues.

 Primary Responsibilities:

•  Assists in developing and maintaining the atmosphere of a private club that will distinguish The Grand Golf Club in a positive manner from all similar competition.
•  Preparation of monthly membership sales report to highlight all sales activities, marketing activities and funnel for new membership sales
•  The Director will actively develop a Prospective Member Roster from:
• Personal referrals from members.
• Directors and officers of major corporations and financial institutions within the market area or other areas deemed appropriate by the Board and management.
• Association rosters.
• Professional societies.
• Mailing lists of new residents, physicians, attorneys, and other professionals.
• Local residential civic associations, realtors, retail establishments, schools, etc.
• Junior League, Ladies' social, garden, charitable and service clubs.
• Any other sources as directed by General Manager/Director of Golf, Director of Commercial and marketing
• The Director ensures prompt and regular communication with all members regarding membership matters and club activities.
• Coordinates all Marketing Plans.
• The Director is responsible for all day-to-day administrative membership matters to include:
• Maintenance of all Membership files including membership payment schedules in concert with finance.
• Follow-­up on all telephone and internet inquiries regarding prospective members.
• Follow­-up on all inquiries or notices regarding current member status or membership status changes.
• Processing of new member applications.
• Processing of membership status change requests.
• Processing of resignations from membership.
• The Director is responsible for the following marketing, promotional, and follow-­up activities:
• Prospective Member Roster
• Marketing Plans, Schedules and Budget
• Special Events & Membership Promotions
• Publicity Events & Public Relations
• Exit interviews of resigning members
• Follow up interviews with new members
• Plans and oversees all planned social sales activities such as promotional receptions, new member parties, and orientation sessions.
• Establishes and maintains working rapport with the Club Manager, General Manager and the President of the Board of Directors.
•  Establishes and maintains contacts with local civic organizations that are considered helpful to membership
• sales and on occasion can attend meetings of these organizations.
• Ensures that the following administrative and promotional tools are integrated into the overall sales effort including:
•  Membership Application Packet
•  Membership Welcome Packet
•  Membership Handbook
•  Website
•   Newsletter
• Responsible for the publication of the monthly Cub Newsletter in conjunction with maintenance of the Club’s
• website. The Director assists in the promotion of Club activities and special events.
• The Director works effectively in the art of cultivating outside sales leads.
• Develops a complete understanding of membership classifications, fee schedules, Club By ­Laws and the club in general.
• The Director is responsible for educating and training staff members on how to direct questions regarding all
• membership inquiries. The Director works with employees on how to greet the prospective member, answer telephones and assist with questions from members and prospective members.
• The Director promotes and sells at appropriate special functions hosted at the Club that are attended by non­members, aka prospective members.
• The Director follows up with members entertaining guests at the Club.

• College degree required (2-year A.A. or 4-year B.A.).
• Minimum of five (5) years of management experience in a country club or hospitality environment.

• Proficient in Microsoft Word, Excel, PowerPoint, and similar software.
• Demonstrated ability to cultivate relationships and drive membership sales.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS