- 全职
- 正式
- FAIRMONT
- 信息技术
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FAIRMONT BANGKOK SUKHUMVIT, Bangkok, Thailand
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REF51556W
Director of Information Technology (Pre-opening) Fairmont Bangkok
Region
Luxury & Lifestyle
Fairmont Bangkok Sukhumvit is scheduled to open in 2025 following the rebranding of the Bangkok Windsor Hotel, located in the heart of the city’s Sukhumvit district, which will bring a unique timeless interpretation of Fairmont’s glorious legendary classic design, providing the most iconic and distinctive services together with an unforgettable gastronomic experience.
Designed with “A Tasteful Touch of Elegance and Simplicity,” Fairmont Bangkok Sukhumvit will offer approximately 419 room keys and feature a variety of specialty restaurants & bars, a rooftop bar with a spectacular view of the skyscrapers in Bangkok’s CBD, a swimming pool, a fitness center, a spa and wellness center, and meeting facilities with a choice of room size and equipped with virtual meeting equipment to meet the demands of today’s customers, appealing to both overseas guests and Bangkok residents.
Responsible for set up, monitoring and maintaining the IT infrastructure, including the computer networks, servers, POS systems and communication technologies of the Hotel.
Ensuring and implementing security measures to ensure the integrity and privacy of corporate and guest data, as well as compliance with data protection regulations.
Leading the IT team
Technical instruction for employees and trainees
Motivation of the team
Installation and configuration of hardware and software.
Troubleshooting and troubleshooting of IT issues that arise.
Technical support for all employees of all mentioned companies as well as the organization of employee training to ensure the efficient use of IT systems and tools.
Development of technological solutions that improve guest service, such as optimization of reservation systems, digital check-in/check-out procedures and Wi-Fi services.
Resolving issues and handling guest complaints, related to IT challenges.
Communicate with other departments to ensure the smooth running of operations.
Negotiation and communication with IT suppliers and service providers to ensure that the products and services delivered and used meet the requirements of hotel operators.
Responsibility for effective vacation planning for all team members.
Regular participation in HOD meetings and conducting daily team briefings.
Conducting appraisal interviews with all team members, according to Fairmont standards.
Management of the IT budget in terms of efficient use of resources.
Leading IT projects and initiatives, such as introducing new technologies or updating software applications.
Informing management about the status and progress of IT initiatives.
Preparation of reports to document the usefulness and effectiveness of IT systems.
Tracking technological trends. The incumbent must deal with current IT trends in order to keep hotel operations competitive.
Knowledge and Experience
- Diploma in Information Technology
- Minimum 5 years of relevant experience with at least 1 year in a similar capacity
- Good reading, writing and oral proficiency in English language
- Knowledge of Windows Operating System
- Ideally previous experience in pre-opening
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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