Digital and Social Media Specialist

As our Digital & Social Media Specialist, you’ll be the heartbeat of the Fairmont Pacific Rim’s digital persona capturing unscripted moments of magic, weaving legendary narratives, and breathing life into our brand across the global stage.

Reporting to the Director of Sales & Marketing, you’ll act as a creative visionary, collaborating with Marketing, Public Relations, and our elite Operations team. You will be the architect of our organic social strategy, the curator of our online community, and the ultimate guardian of a brand presence that resonates with visual brilliance and effortless wit.

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $70,000.00 per annum
• Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness
• The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

 What you will be doing:

• Architecting on-trend, high-impact content that is quintessentially Fairmont Pacific Rim.
• Curating and executing an organic social calendar that keeps us at the center of the cultural conversation.
•  Bridging the gap between global brand standards and raw, on-property storytelling turning luxury guidelines into real-world magic.
•  Serving as the guardian of our signature brand voice and visual aesthetic across every digital touchpoint.
•  Producing "editorial gold" copy, photography, and video for social, web, and high-fashion digital campaigns.
• Governing our social empire (Instagram, TikTok, Facebook, LinkedIn, YouTube) with the savvy support of the Marketing and PR team.
• Strategizing with Marketing to set ambitious goals, dissect performance, and predict "the next big thing.”
• Partnering with Public Relations to host elite influencers and turn their visits into legendary content.
• Directing photo and video shoots from the first spark of a concept to the final, polished edit.
• Contributing your creative genius to the overarching Marketing & PR strategy throughout the year.
• Tackling miscellaneous assignments with the flair and finesse of a seasoned pro.
• Other duties assigned

Your experience and skills include:

• Post-secondary education in communications, marketing, journalism, public relations or equivalent real-world experience
• Your storytelling is an art form; you instinctively grasp the difference between a high-end product and an elite experience.
• You possess a sharp, inspired voice and an uncompromising eye for editorial excellence
• Hands-on mastery of social landscapes and graphic design tools; you know how to make a grid look like a gallery.
• Working knowledge of Adobe Creative Suite (Photoshop, InDesign, Illustrator)
• A poised, solutions-driven mindset that treats a high-velocity environment as an exhilarating playground rather than a frantic grind.
• Absolute comfort navigating Word, Excel, the intricacies of Opera, and the media-monitoring power of Cision.
• Strong collaboration skills and confidence working cross-functionally
• You have a genuine obsession with the art of hospitality and the magic of a well-told story

Your team and working environment:

You’ll join a dynamic, creative, and highly collaborative Marketing & Public Relations team at Fairmont Pacific Rim

You’ll collaborate closely with leaders across Food & Beverage, Spa & Wellness, Events, Sales, and the broader hotel operation, as well as with external partners such as photographers, videographers, and influencers. The team values creativity, agility, and fresh ideas, encouraging experimentation while maintaining brand excellence and consistency.

If you thrive in a fast-paced, visually driven environment and enjoy turning moments into special memories, this team will give you the space, support, and inspiration to do your best work.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS