Daily Worker - People & Culture Administration

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 

Set above Jimbaran Bay, Raffles Bali is a place of quiet grace where nature, space and service come together with ease. Spanning 23 hectares, with more than half preserved as greenery, the resort offers both ocean views and lush landscapes, a balance of openness and tranquillity. Recognised with many international awards, it is celebrated for its design, wellbeing philosophy and thoughtful service. Conveniently close to the airport and supported by an onsite heliport, the resort remains serene and secluded. Each of the 32 villas features a private pool and garden, shaped for light, breeze and calm. Guided by the Raffles Butlers, experiences unfold gently, from the Botanical Tour and Birds and Butterflies Watching to cultural activities that reflect the island’s heritage. Here, time softens and every gesture is crafted with care, an invitation to experience Bali through the enduring grace of Raffles.

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

The Daily Worker People & Culture Administrative Assistant provides administrative and operational support to the People & Culture Department. This role assists in maintaining employee records, preparing documents, supporting recruitment and onboarding activities, coordinating colleague engagement initiatives, and ensuring accurate filing and documentation. The position contributes to the efficient operation of the department while maintaining confidentiality and delivering excellent internal service to all Heartists.

General Duties

• Assist in maintaining and updating employee files and records.
• Prepare and organize People & Culture documents, forms, letters, and reports.
• Support daily administrative activities within the department.
• Maintain accurate filing systems in both physical and electronic formats.
• Assist in monitoring employee document validity and completeness.
• Respond professionally to employee inquiries and direct them to the appropriate People & Culture representative.
• Ensure confidentiality of all employee information and company records.
• Assist in coordinating interview schedules and candidate communications.
• Assist in organizing employee engagement activities and events.
• Demonstrate the company values in all daily interactions.
• Assist other departments with People & Culture-related administrative matters when required.
• Maintaining the condition and ensuring the cleanlines of Heartist Facilities - Canteen, Lockers, Smoking Area, Clinic, Training Room, Sleeping Area, etc.
• Supporting the work and adminitration of Learning & Development section.
• Perform other duties assigned by the People & Culture leadership team.

Knowledge and Experience

• Diploma or Bachelor's Degree in Human Resources, Business Administration, Hospitality, Psychology, or related field.
• Fresh graduates are welcome to apply.
• Previous administrative experience in hospitality or HR environment is an advantage.
• Basic understanding of HR administration and office procedures.

Competencies

• Strong organizational and administrative skills.
• Good communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in Microsoft Office applications.
• Ability to multitask and work under deadlines.
• Detail-oriented and highly organized.
• Positive attitude and willingness to learn.

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.