Credit Manager

Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.

Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.

The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.

More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.

At SLS The Red Sea, behind every bold experience lies financial precision. As Credit Manager, you are the guardian of cash flow and the architect of trust, ensuring revenue is protected while relationships are preserved. This role goes beyond managing receivables; it’s about balancing risk with opportunity, applying sharp financial judgment, and maintaining the integrity of every transaction. With a strategic mindset and a refined approach, you will safeguard the hotel’s financial health while supporting the dynamic, high-energy environment that defines SLS.

Key Responsibilities

• Manage and oversee the full accounts receivable function, ensuring accurate and timely invoicing and collections
• Review and approve credit applications for individuals, corporate clients, and group business, assessing financial risk and payment history
• Establish and monitor credit limits in alignment with client profiles and business objectives
• Monitor aging reports and proactively follow up on outstanding balances to maintain healthy cash flow and reduce DSO
• Lead collection efforts with professionalism, maintaining strong client relationships while ensuring timely payments
• Enforce credit policies and procedures across all departments, ensuring consistency and compliance
• Regularly review and enhance credit policies in line with best practices and operational needs
• Ensure compliance with local regulations, accounting standards, and internal audit requirements
• Prepare and present detailed reports on receivables, bad debts, and credit risk to the Director of Finance and leadership team
• Support month-end closing processes related to accounts receivable, including reconciliations and provisions
• Collaborate with auditors and provide required documentation to ensure transparency and accuracy
• Maintain and optimize credit and billing systems (e.g., Opera, Sun Systems, Micros) to ensure data integrity and efficiency
• Partner with Sales, Events, and Front Office teams to support revenue generation with appropriate credit controls
• Act as a key contact for clients on billing and credit matters, resolving disputes professionally and efficiently
• Identify process improvements and implement automation where possible to enhance control and efficiency
• Promote financial awareness across departments, providing guidance on credit-related processes and best practices

• Bachelor’s degree in Accounting, Finance, or a related field
• Minimum 5 years of experience in hotel finance or accounting, with at least 2 years in a supervisory role within a luxury or lifestyle environment
• Strong understanding of accounts receivable, credit control processes, and financial reporting
• Knowledge of IFRS, local tax regulations, and hospitality financial controls
• Experience with financial systems such as Sun Systems, Opera, Micros, or similar platforms
• Strong analytical skills with high attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to manage sensitive client relationships
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Ability to manage multiple priorities in a fast-paced, pre-opening environment
• Fluent in English and Arabic
• High level of professionalism, discretion, and accountability