Conference Services Coordinator

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

At the Fairmont Banff Springs, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Conference Services and Catering Coordinator will ensure an engaged team, efficient operations – and service that exceed the expectations of every client.

Competitive Salary: $55,000-$58,000 gross annually, based on previous experience & education

Reporting to the Assistant Director of Conference Services, responsibilities and essential job functions include but not limited to the following:

• Maintain good working relationships with all departments
• Ensure that the equipment and general work area is maintained to a high standard, including desks, filing cabinets and supplies
• Conduct follow up preparation of information concerning all catering and conference related functions for hotel staff (preparation and delivery)
• Answer direct telephone inquiries or redirect inquiries to proper individuals
• Coordinate all internal meetings and internal function, complete banquet event orders accordingly, and coordinate all People and Culture Events.
• Provide information to the public regarding booking conventions, catering functions and weddings
• Be responsible for ordering stationary supplies for the department
• Assist the Director and Managers in the department in producing agendas, handling inquiries and files
• Other duties as assigned

• Previous experience is an asset
• Experience in an office setting is an asset
• Hotel/Hospitality Management program an asset
• Strong knowledge of Microsoft Word and Excel
• Sales & Catering experience an asset
• 60 wpm typing 
• Be able to work in a fast paced work environment and be able to multitask
• Strong communication skills – written and spoken are essential
• Adaptable to change

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com