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Novotel London Tower Bridge, London, United Kingdom

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REF83766W

Conference Coordinator

Region

Europe and North Africa


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We're on the lookout for a proactive and detail-oriented Conference Coordinator to join our team! In this role, you'll be the key contact for our conference clients, ensuring every event is executed seamlessly from initial enquiry through to post-event follow-up. 

What You'll Do:

  • Welcome and liaise with clients to ensure event needs are met with excellence
  • Set meeting rooms and break out areas to meet clients' expectations, paying meticulous attention to layout and equipment requirements
  • Support food & beverage service and maintain conference areas, ensuring high standards of cleanliness and presentation
  • Collaborate across departments to ensure smooth event delivery, including coordinating with catering, housekeeping, and technical support teams
  • Assist Conference Assistant Manager with proposals and quotations for venue, catering, and accommodation
  • Manage event timelines and schedules, ensuring all activities run according to plan
  • Handle last-minute changes and resolve any issues that arise during events with professionalism and efficiency
  • Coordinate and oversee audio-visual requirements for presentations and workshops

 


Qualifications

Qualifications required:

  • Excellent customer service skills with a proven track record of client satisfaction
  • Strong organizational and multitasking abilities
  • Exceptional attention to detail and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work flexible hours, including evenings and weekends as needed

The ideal candidate will be a proactive, detail-oriented professional with a passion for creating exceptional event experiences. You should thrive in a fast-paced environment, possess a can-do attitude, and be able to remain calm under pressure while delivering high-quality results.


Additional Information

Benefits:

  • Salary £14.82 per hour.
  • Employee discounted rates in Accor Hotels worldwide. 
  • Excellent training and development opportunities within the hotel and throughout Accor worldwide. 
  • Complimentary meals on duty. 
  • Recommend a Friend bonus.
  • Cycle to Work Scheme.
  • Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.

 

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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