Conference & Events Coordinator

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

We are looking for someone who is passionate about creating memorable guest experiences and excited to grow a career in events and hospitality. You will thrive in a supportive environment where collaboration and genuine care for others are at the heart of everything we do.

Key duties of this role include, but are not limited to the following:

• Provide day-to-day administrative support to the Associate Director of Conference and Events and Conference & Events Planners.
• Assist with administrative tasks such as updating event files, entering data, menus and preparing documents.
• May be required to assist with the preparation and distribution of Banquet Event Orders (BEOs).
• May be required to assist with bookings and enquires.
• Support the events team with coordinating and managing onsite requirements for event organisers.
• Follow up on payments with internal stakeholders and clients as required.
• Communicate effectively with hotel departments.
• Ensure all event-related documentation is accurate.
• Adhere to Health & Safety and Licensing regulations at all times.
• Maintain clear and professional communication with hotel suppliers and clients.

What you will bring (but not limited to): 

• A strong interest in launching a career in events and hospitality.
• A  passion for providing outstanding, guest-focused service.
• Great attention to detail and the ability to multitask with confidence.
• Excellent communication and organisational skills.
• Comfort working in a dynamic, administration-heavy environment.
• A team-player mindset and willingness to learn and grow with your colleagues.
• Flexibility to work onsite, including very occasionally early mornings, evenings, or weekends.

To be successful in this role, you will ideally have:

• Genuine customer service and interpersonal skills, with a flexible and solutions-focused approach.
• Clear and professional communication skills, both written and verbal.
• Strong administrative skills, with a high level of organization and attention to detail.
• High Level of computer literacy – experience with Delphi, Microsoft Office, or Opera Cloud is a bonus, but not essential.
• A strong sense of empathy and a commitment to understanding and meeting guest needs.
• The ability to stay calm under pressure, juggle multiple priorities, and work closely with a collaborative team.

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.