Concierge Supervisor

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Nestled in the charming town of Yalikavak, MGallery The Bodrum Hotel is just minutes away from the famous Yalikavak Marina. The hotel offers a range of thoughtfully designed rooms from cozy Junior Suites to luxurious Executive Suites, and spacious Two-Bedroom Family Suites, each room combines comfort and style for a delightful stay.

Situated by a private beach area, the hotel is a top choice for couples, honeymooners, families, and travelers seeking tranquility.

The five star two-year-old hotel offers; exclusive sandy beach, an infinity pool, beachfront restaurants and bars, The spa features an indoor pool, hamam, gym, and soothing treatments, inviting guests to relax and unwind.

A unique feature of the hotel is its role as an open art gallery, proudly displaying a curated collection of over 100 art pieces from around the world. MGallery the Bodrum Hotel offers more than just a beachfront escape; it is a comfortable, luxurious, and creatively inspiring haven, where every moment is designed to create an unforgettable experience.

• Support the concierge team in daily operations

• Ensure consistent delivery of a luxury guest experience

• Handle guest requests, complaints, and special arrangements with professionalism and discretion

• Train, coach, and provide feedback to team members

• Coordinate with other hotel departments to meet guest needs

• Maintain up-to-date local knowledge and partnerships

• Ensure adherence to brand standards and service procedures

• Support scheduling, reporting, and operational tasks

• Previous concierge or front-of-house experience, preferably in a luxury hotel

• Excellent knowledge of local attractions, dining, and services

• Strong communication and interpersonal skills

• High emotional intelligence and attention to detail

• Ability to stay calm and composed under pressure

• Leadership and coaching capability

• Passion for hospitality and guest service

• Strong organisational and problem-solving skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.