- 全职
- 正式
- RAFFLES
- 客房
__jobinformationwidget.freetext.LocationText__
Raffles Al Areen Palace Bahrain, Manama, Bahrain
__jobinformationwidget.freetext.ExternalReference__
REF60634V
Concierge Supervisor
Region
Luxury & Lifestyle
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
- Provide exemplary customer service to all guests, offering assistance and recommendations to enhance their stay.
- Handle guest inquiries, requests, and complaints promptly and professionally, striving for swift resolutions.
- Coordinate with other hotel departments to fulfill guest needs efficiently.
- Assist in overseeing the day-to-day operations of the concierge desk, ensuring a smooth and efficient workflow.
- Manage guest arrivals and departures, including luggage handling, transportation arrangements, and room assignments.
- Maintain a comprehensive knowledge of local attractions, restaurants, transportation options, and events to provide informed recommendations to guests.
- Provide guidance, training, and support to the concierge team, fostering a culture of excellence and teamwork.
- Assist in scheduling and coordinating staffing levels to ensure adequate coverage and exceptional service delivery.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Build strong relationships with guests to anticipate their needs and exceed expectations.
- Coordinate VIP amenities, special requests, and personalized experiences for VIP guests and repeat clientele.
- Handle confidential and sensitive information with discretion and professionalism.
- Assist in maintaining accurate records, including guest preferences, transportation arrangements, and activity bookings.
- Utilize hotel management software and systems to track guest requests, maintain inventory, and generate reports as needed.
- Assist in managing the concierge budget and controlling expenses effectively.
- Previous experience in a supervisory role within a luxury hotel concierge department preferred.
- Exceptional customer service skills with a genuine passion for exceeding guest expectations.
- Strong communication, interpersonal, and problem-solving abilities.
- Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency in hotel management software and Microsoft Office Suite.
- Knowledge of local attractions, dining, and entertainment options.
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Raffles Boston, Boston, United States
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
RAFFLES
工作类型
正式
Locations
Boston
工作类别
客房
描述
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to
参考
cedd5981-8b33-49d1-a94a-62b0d0992715
到期日
01/01/0001
薪水
地点
Raffles Boston, Boston, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
RAFFLES
工作类型
临时
Locations
Boston
工作类别
餐饮
描述
Candidates for this position must be available to work from the end of April through the end of September or October. As a server, you will assist guests in an informative and helpful way and have fu
参考
a508e95d-3911-43a7-9c6f-97f80402deb3
到期日
01/01/0001
薪水
地点
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
工作时间安排
全职
Brands
25HOURS HOTELS
工作类型
实习生
Locations
Berlin
工作类别
餐饮
描述
How does your working day look like … You’ll make sure the accounts are correct and admin processes run smoothly. You’ll help to draw up budgets, and keep an eye on assessments and analyses in the F&B
参考
b620b51c-8164-4494-8602-49c9dd6181b5
到期日
01/01/0001
薪水
地点
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
工作时间安排
兼职
Brands
25HOURS HOTELS
工作类型
正式
Locations
Berlin
工作类别
餐饮
描述
How does your working day look like … You’ll make sure the accounts are correct and admin processes run smoothly. You’ll help to draw up budgets, and keep an eye on assessments and analyses in the F&B
参考
d59178e6-9cb4-4206-8545-71836d819e49
到期日
01/01/0001
薪水
地点
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
工作时间安排
兼职
Brands
25HOURS HOTELS
工作类型
正式
Locations
Berlin
工作类别
财务
描述
How does your working day look like … You prepare monthly and annual financial statements You are used to accounts receivable / payable as well as asset accounting You take care of recording wages a
参考
d67cb89e-9955-4b5a-b8e5-5b00f7c8e6f6
到期日
01/01/0001
薪水
地点
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
Experience Level
Not Applicable
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
St Andrews
工作类别
餐饮
描述
We have new opportunities for Full and Part Time servers in our fantastic Outlets, here at Fairmont St Andrews.What you will be doing:Assist guests with menu items in an informative and helpful wayTak
参考
8090b72b-ecfc-40e3-bd2c-552f1377accd
到期日
01/01/0001
薪水
地点
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Not Applicable
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Ottawa
工作类别
安保
描述
Reporting to the Director of Security & Loss Prevention, you will serve as a Guardian and Protector, ensuring the safety and well-being of employees, guests, and visitors. With your attentiveness, eff
参考
654c25e5-6c22-4dd8-81e1-c8c2ffc4e0db
到期日
01/01/0001
薪水
地点
Fairmont Royal York, Toronto, Canada
Experience Level
Associate
工作时间安排
全职
Brands
FAIRMONT
工作类型
毕业生职位
Locations
Toronto
工作类别
客房
描述
What does INSPIRE offer you? During an 18-month period beginning May 2025, you gain valuable leadership experience as a Supervisor in our Rooms department.You have a customized INSPIRE Program Outline
参考
6b0f8d67-56eb-4a81-a2d7-a09a51a60e80
到期日
01/01/0001
薪水
地点
21c Museum Hotel Bentonville, Bentonville, United States
Experience Level
Associate
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
United States
工作类别
餐饮
描述
Reports To: Steward Supervisor, Sous ChefProfile: The Kitchen Steward position provides the support and backbone necessary to make the kitchen run smoothly and efficiently on a daily basis. While the
参考
ac298351-d6d6-46e2-a4be-2cfa776c087b
到期日
01/01/0001
薪水
地点
Raffles Udaipur, Udaipur, India
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Udaipur
工作类别
厨房
描述
Primary Responsibilities OperationAssign in detail, specific duties to all employees under his/her supervision and instructs them in their workEnsure personal cleanliness and proper deportment of all
参考
87ac7aa5-5f4d-45d9-84e7-07139fa0090f
到期日
01/01/0001