- 全职
- 正式
- 客房
- ACCOR
__jobinformationwidget.freetext.LocationText__
Fairmont Amman, Amman, Jordan
__jobinformationwidget.freetext.ExternalReference__
REF52536A
Concierge Agent
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Assist guests with all inquiries, both hotel and non-hotel related
- Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known
- Maintain good relationship with Airport Concierge
- Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
- Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
- Maintain adequate supplies of forms and brochures and ensure they are presented in line with the hotel’s operating standards
- Consult Log Book for information/requests left by outgoing shift
- Manage incoming guest mail, messages, facsimiles and special deliveries
- Manage all transportation requests
- Manage outgoing guest mail, courier services and parcel postage as requested by guests
- Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed
- Receive telephone calls and take messages for guests who are out
- Good English language verbal communication skills
- Ability to work cohesively with co-workers and managers as part of a team
- Ability to be attentive to guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multi-cultural environment
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Cádiz
工作类别
餐饮
描述
Consistently offer professional, friendly and engaging service.Exceed guest expectations.Extensive food, liquor, beer, wine and cocktail knowledge.Prepare basic beverages for guest service up to and i
参考
9df2bda2-d57e-41a7-b1ee-be0eba71d3c8
到期日
01/01/0001
薪水
地点
Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Cádiz
工作类别
餐饮
描述
Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and conditio
参考
0d139959-cff5-47ae-a02e-8cd3a3019cfe
到期日
01/01/0001
薪水
地点
Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Cádiz
工作类别
餐饮
描述
Consistently offer professional, friendly and engaging service.Assist guests regarding menu items in an informative and helpful way.Have full knowledge of beverage lists and promotions, menu items and
参考
f5213f05-228b-4389-acd6-592fb8f39648
到期日
01/01/0001
薪水
地点
Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Cádiz
工作类别
餐饮
描述
Design and curate innovative, seasonal cocktail menus that reflect the hotel’s brand and target audience.Develop signature drinks for each venue, ensuring a distinct identity and cohesive beverage off
参考
e6737ae7-ff6a-449e-a6f6-5c0231c8cc94
到期日
01/01/0001
薪水
地点
Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Cádiz
工作类别
客房
描述
As a Front Office Agent at Fairmont La Hacienda, you will be the distinguished first point of contact for our valued guests. Your responsibilities include managing reservations, warmly welcoming guest
参考
2aef6281-8d04-4b06-9fae-18a176f8ecf4
到期日
01/01/0001
薪水
地点
Fairmont Amman, Amman, Jordan
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Amman
工作类别
客房
描述
Has full awareness, manages and supervises all tasks of his/her staff.Directs the work assignment of supervisory and non-supervisory personnelMonitors butlers to ensure residents receive prompt and co
参考
1de9c555-9771-4eb7-b086-c64ead237b90
到期日
01/01/0001
薪水
地点
Novotel Goa Panjim, Panaji, India
Experience Level
Executive
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
Panaji
工作类别
财务
描述
• Cross check the daily report against the computer generated reports.• Safekeeping unused revenue related documents such as Guest checks, guest Folios, Official receipts, Captain orders, paid-out vo
参考
0c155ea2-101d-42db-ac76-032e94b42c0e
到期日
01/01/0001
薪水
地点
Fairmont Amman, Amman, Jordan
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Amman
工作类别
客房
描述
Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guestsBears a full and comprehensive knowledge of the Hotel, including all depart
参考
cac9c61b-b2cd-4cb8-8e2d-794180d81570
到期日
01/01/0001
薪水
地点
SWISSOTEL BUYUK EFES IZMIR, İzmir, Turkey
Experience Level
Entry Level
工作时间安排
兼职
Brands
SWISSOTEL
工作类型
正式
Locations
Izmir
工作类别
人才与文化
描述
The position is responsible for giving full support to the Human Resources functions in all administrative functionsClassifies and files all the application forms and enters into computer systemOrgani
参考
48dea691-7ff8-4301-a076-b1deab6ee432
到期日
01/01/0001
薪水
地点
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
25HOURS HOTELS
工作类型
正式
Locations
Berlin
工作类别
客房
描述
How does your working day look like ...At the reception desk late at night, you not only make sure that guests are happy, but that they are satisfiedYou make sure that the cash register is booked and
参考
73b4fc19-628c-4a86-8c8c-b02bac9a5608
到期日
01/01/0001