Chief Steward

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge-where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

We are looking for someone to become an addition to Fairmont Jasper Park Lodge and take on the lead role of Executive Chief Steward. The Stewarding department is responsible for maintaining the highest standards of cleanliness and order for all of the kitchens, dish areas and related backspaces for our dining outlets and Conference Centre space.   

What you will be doing: 

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

• Leads management team and colleagues by example and ensures the working environment is based upon trust, integrity and open communication. Consistently offers professional, engaging and friendly service
• Obtain quotes from vendor’s and enter capital project AFE’s
• Order  all china, glass, silverware, equipment, and chemicals for all venues and production areas.
• Set and evaluate departmental and supervisory goals in the areas of the budget of capital, labor, and operating expenses.  Health & Safety, Sustainability, and the Employee Engagement Survey
• Create yearly labor budget and set staffing levels based on budget and forecast
• Conduct Audits and Performance Discussions for Stewarding Supervisors and Colleagues, ensuring that all Progressive Corrective Action forms are completed correctly
• Perform health audits with local health inspector and Ecosure audit representative while onsite
• Ensures all aspects of health and safety are maintained & exceeded according to Alberta Health Services and Ecosure standards
• Lead and train team on ALLSAFE health and safety regulations
• Foster an environment of positive cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits
• Conduct audits and gain feedback from the employee engagement survey process and put action plans into place and ensure goals are met.
• Creation of Standard Operating Procedures and Reposts such as breakage, dry store ordering etc.
• Active participation in leadership activities and meetings
• Champion the Sustainability committee; ensure all sustainability initiatives and targets are met; drive resort participation
• Input work orders on items needing repair
• Other duties as assigned

Your experience and skills include:

• Proven track record as an administrator, trainer and developer, and a team player with strong communication and organizational skills with all departments.
• Demonstrated ability to build a strong Stewarding team through recruitment, training and organization
• Proven abilities in attaining targets in all key measurements relating to financials, guest satisfaction, colleague engagement and standards compliance
• Proven ability to achieve fiscal targets through implementation of inventory control logistics
• Working knowledge of Microsoft Word, PowerPoint, and Excel applications
• Valid WHMIS Certificate required
• Class 5 Driver’s License, with a comfort level driving a company vehicle of up to 1-ton. Must provide an updated drivers abstract.

Job Perks & Benefits:

• Salary Range: $65,000- $70,000 per annum based on qualifications and experience
• Subsidized staff accommodation assistance provided 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
• One complimentary meal per shift in our staff cafeteria

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com  

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