Bell Attendant

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.
• Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.
• Deliver the best services to guests in line with the hotel’s policies and procedures.
• Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.
• Always be friendly, well-groomed, polite and respectful.
• Gather information about the facility’s occupancy for the respective day before starting the shift.
• Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.

• Education: At least a high school or vocational diploma.
• Experience: At least 1 year of experience in the related field.
• Foreign Language: Good command of English and Arabic to communicate well.
• Courses and Training: Theoretical and practical background.
• Computer Literacy: Basic PC applications.
• Skills: Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.a

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.